-
Regions Bank Hattiesburg, United States Full timeDescription · : At Regions, the Loan Servicing Customer Service Representative responds to customer's inquiries or complaints regarding Loan Servicing products or services. · Primary Responsibilities · Determines best method to resolve problems to ensure customer satisfaction a ...
-
Aurora Technologies Twin Forks, United StatesWe are currently seeking to strengthen our team in Döbeln with the following position: · Train Attendant/Customer Service Representative/Inspector (m/w/d) · Under the brand Twin Forks, the Transdev Group provides regional rail transport services in Saxony. With over 350 employees ...
-
Customer Service Representative
5 days ago
Waste Pro USA, Inc. Hattiesburg, United StatesThe Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call Customer Service Representativ ...
-
Sales and Service Representative
3 weeks ago
Downtown Jackson Partners Inc Hattiesburg, United StatesLocation Hattiesburg, MS US Sales and Service Representative · You must have a quiet, distraction-free location to work from in your residence. · You must possess a High School diploma or GED. · You may need to have your own PC (desktop or laptop only) and high-speed internet ...
-
customer service representative
3 days ago
Family Dollar Hattiesburg, United StatesFamily Dollar W 4TH ST STE #40 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash r ...
-
Customer Service Representative
5 days ago
waltmasseyfordcrystalsprings Hattiesburg, United StatesCome work for the best If you are interested in a career in the automotive business we welcome you to apply today to join our family at Walt Massey. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to ...
-
Member Services Representative Opener
3 weeks ago
Crunch Fitness - D'Iberville Hattiesburg, United StatesJob Description · Job DescriptionBenefits:Bonus based on performance · Employee discounts · Opportunity for advancement · Training & development · Crunch Fitness is currently seeking individuals interested in beginning or building a career in the fitness industry as a Member Serv ...
-
Member Services Representative Closer
2 weeks ago
Crunch Fitness Petal, United StatesBenefits:Competitive salary · Employee discounts · Opportunity for advancement · Training & development · Crunch Fitness is currently seeking individuals interested in beginning or building a career in the fitness industry as a Member Services Representative. We are seeking indiv ...
-
Sunbelt Federal Credit Union Hattiesburg, United StatesUniversal Service Representative (Floating USR)REPORTS TO: Vice President of Account ServicesSUMMARY/OBJECTIVEThis position will perform a broad variety of account service functions with accuracy and in a timely manner, to include teller, account opening / maintenance and refer l ...
-
Walt Massey Automotive Group Hattiesburg, United StatesJob Type · Full-time · Description · Come work with best Walt Massey Auto Group is now hiring. If you're looking for success, professional training and are truly committed to learning the automotive sale industry we welcome you to apply today to join our family at Walt Massey Aut ...
-
E Branch Account Services Representative
3 weeks ago
Sunbelt Federal Credit Union Hattiesburg, United StatesJob Description · Job DescriptionE-Branch Account Services RepresentativeSUMMARY/OBJECTIVE: · As an E-Branch Account Services Representative, you will deliver financial education and assistance to our members through digital technology. This position will perform a broad variety ...
-
Walt Massey Automotive Hattiesburg, United StatesJob Description · Job DescriptionDescription:Come work with best Walt Massey Auto Group is now hiring. If you're looking for success, professional training and are truly committed to learning the automotive sale industry we welcome you to apply today to join our family at Walt Ma ...
-
Customer Service Representative
3 weeks ago
Waste Pro Hattiesburg, United StatesWaste Pro - 480 JM Tatum Industrial Dr [Customer Service Representative] As a Customer Service Representative at Waste Pro, you'll: Answer incoming calls; Assist existing commercial and residential customers in resolving issues; Provide service quotes for new customers; Establish ...
-
Territory Service Representative
3 weeks ago
NOVO Hattiesburg, United StatesNovo Building Products is an industry-leading manufacturer and distributor of stair parts, mouldings, doors, and specialty millwork, along with a variety of board products. Based in Zeeland, Michigan, Novo Building Products operates Ornamental Decorative Millwork, L.J. Smith Stai ...
-
Member Services Representative
2 weeks ago
Crunch Fitness Hattiesburg, United StatesBenefits:Employee discounts · Opportunity for advancement · Training & development · Crunch Fitness is now accepting applications for qualified Member Services associates that are ready to be a part of a team and grow personally within a premier organization. · Team Member Benef ...
-
Loan Servicing Customer Service Representative
3 weeks ago
Regions Hattiesburg, United States Full timeThank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, ...
-
Member Services Representative Opener
2 weeks ago
Crunch Fitness Hattiesburg, United StatesBenefits:Bonus based on performance · Employee discounts · Opportunity for advancement · Training & development · Crunch Fitness is currently seeking individuals interested in beginning or building a career in the fitness industry as a Member Services RepresentativeWe are seeking ...
-
UNIVERSAL SERVICE REPRESENTATIVE Floating USR
3 weeks ago
Sunbelt Federal Credit Union Hattiesburg, United StatesUniversal Service Representative (Floating USR) · REPORTS TO: Vice President of Account Services · SUMMARY/OBJECTIVE · This position will perform a broad variety of account service functions with accuracy and in a timely manner, to include teller, account opening / maintenance ...
-
Teller Service Representative I Evelyn Gandy
3 weeks ago
KEESLER FEDERAL Petal, United StatesJOIN THE KEESLER FEDERAL CREDIT UNION TEAM · Keesler Federal Credit Union team membersenjoy competitive salaries and a wide range of benefits, some of which include:Medical, dental, and vision insurance · Section 125 Flexible Spending Accounts for Health Care and Dependent Care ...
-
customer service representative
5 days ago
Family Dollar Richton, United StatesFamily Dollar - 403 N FRONT STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete ca ...
Guest Service Representative - Hattiesburg, United States - Empire Hotels
Description
Job Description
Job DescriptionDescription:Work Objectives
· Process guest registrations, including the computation and collection of payment.
· Complete shift reports and process all financial transactions, including the verification and processing of credit card transactions in accordance with company policies and procedures.
· Maintain room status inventory.
· Process guest reservations via telephone using the reservation process.
· Respond to guest inquiries regarding hotel services, reservations, attractions, directions, etc.
· Send and receive telephone calls and facsimiles; sort incoming mail and messages.
· Conduct night audit as assigned.
· Assist with upkeep of cleanliness and organization of lobby and front desk area.
· Restock breakfast bar food, drink and supplies as needed.
· Assist in filing and following up on work order process needs.
· Perform minor repairs and/or replacements of room furniture, fixtures and equipment, to include television sets, light fixtures, etc.
· Perform other duties as assigned.
Guest Satisfaction
· Respond and follow up with guest needs, special requests and complaints, as needed.
· Process guest invocations of 100% satisfaction guarantee.
· Smile, acknowledge and greet guests at front desk and other public areas.
Teamwork
· Be available to work a flexible schedule.
· Utilize effective written and verbal communication skills to interact with other departments.
· Assist other employees in various assignments, to include operating the courtesy van and assisting with breakfast, laundry or housekeeping duties.
· Must have open availability to work any shift assigned Weekdays or Weekends
· Must be proficient in the use of common Windows-based programs, including Microsoft Word and Excel.
Requirements:· Must be able to operate basic office machines, i.e., copier, fax, printer, electronic key machine, etc.
· Ability to operate company issued hand-held electronic devices such as tablets as required for business purposes.
· Must display very good organization and time management skills.
· Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities.
· Must have sound judgment and discretional skills and be able to work with little supervision.
· Must be able to consistently work under pressure and simultaneously prioritize multiple projects.
· Must be able to work with sensitive and confidential material.
· Must be able to speak, read, write and understand English.
· If the hotel has a courtesy shuttle/van: must possess OR be able to obtain a valid, current, and non-probationary driver's license.
· Obtain any locally required certifications.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
· Must be able to stand for extended periods, often for a minimum of 2 hours at a time.
· Must be able to maneuver through all areas of the front office.
· Must be able to lift up to 20 pounds and carry up to 10 pounds.
· Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.
· Must have the manual dexterity and coordination to operate office equipment, including a 10key adding machine, PC computers, fax machine and photocopier.
· Must be able to adjust to changing priorities and simultaneously complete multiple assignments despite interruptions.