- Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
- Scheduling and confirming appointments
- Placing outbound calls for follow-ups and reaching out to prospective clients
- Presenting and explaining fees, including processing payments
- Recommending, selecting, and obtaining products and services, including prescriptions
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control)
- Managing medical records, charts, reports and correspondence
- At least one year of proven past experience helping customers
- High School Diploma/GED or equivalent
- Excellent listening and communication skills
- Compassion for pets and people-as well as awareness and understanding of others' reactions
- Proven decision-making skills to choose the most appropriate course of action
- The ability to integrate new information into problem-solving
- Proficiency in Microsoft Office
- Willingness to work a flexible work schedule
- The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste
-
Customer Service Representative
2 days ago
Mosquito Joe Austin, United StatesLo entendemos. Tienes opciones cuando se trata de encontrar una nueva carrera. Cuando te pones un uniforme de Mosquito Joe, te conviertes en parte de la familia: un grupo de personas comprometidas con un excelente servicio al cliente y entusiastas por hacer del aire libre un luga ...
-
Customer Service Representative
1 week ago
ViaPlus by VINCI Highways Austin, United States Full time*** This is an on-site position. *** · ABOUT US · ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our full-featured, single-account back-offic ...
-
Customer Services Representative
3 weeks ago
Pete's Collision Center Austin, United StatesPete's Collision Center - We are seeking a Call Center Representatives are responsible for speaking with potential customers regarding their product needs and scheduling. · Compensation: $40.00/hr · Duties are as follows: · Answer phones and respond to client requests following a ...
-
Service Sales Representative
2 weeks ago
Carrier Austin, United States Full timeCountry: · United States of America Location: · CAT89: ALC Austin 11100 Metric Blvd Ste 400, Austin, TX, 75758 USA At Carrier we make modern life possible by delivering groundbreaking systems and services that help buildings, homes and the cold chain become more healthy, saf ...
-
Patient Service Representative
3 weeks ago
Allergy Partners PLLC Austin, United StatesJob Details · Description · POSITION: Patient Services Representative · RESPONSIBLE TO: Practice Manager · JOB SUMMARY: With a customer service orientationregister patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment a ...
-
Service Sales Representative
5 days ago
Firetrol Protection Systems Austin, Texas, United States PermanentFiretrol Protection Systems, Inc. has a sales position available in the Austin, Texas Office. We are looking for an experienced Fire Protection Service Salesperson with knowledge of the Fire Protection Industry. · This position is responsible for selling Service Contracts in the ...
-
Customer Service Representative
2 weeks ago
Techworkers Austin, United StatesCustomer Support: Provide exceptional customer service through phone, email, and chat. · Operations Support: Assist in streamlining operations and suggesting improvements. · Innovative Thinking: Actively participate in brainstorming sessions to innovate customer service strategie ...
-
Customer Service Representative
1 week ago
943366404 CoreLogic Tax Services, LLC Austin, United States Full timeDescription · : Embrace a fulfilling journey of professional development within a dynamic and fast-paced production environment as a Contact Center Customer Care Associate with CoreLogic. Your role within our team is pivotal, serving as a vital link between our clients and their ...
-
Customer Service Representative
1 week ago
Techworkers Austin, United StatesKey Responsibilities: · 1. Customer Support: Provide exceptional customer service through phone, email, and chat. · 2. Operations Support: Assist in streamlining operations and suggesting improvements. · 3. Innovative Thinking: Actively participate in brainstorming sessions to in ...
-
Customer Service Representative
2 weeks ago
David Simmons - State Farm Agent Austin, United States Full timePosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...
-
Client Service Representative
3 weeks ago
VCA Animal Hospitals, Inc. Austin, United StatesHave you ever dreamed of being part of an Amazing Veterinary Team? VCA Ben White Animal Hospital is seeking an experienced Customer Service Representative to join our one-of-a-kind 5-doctor GP practice We are willing to train the right candidate and Client Service, Representative ...
-
Client Service Representative
3 weeks ago
VCA Animal Hospitals, Inc. Austin, United StatesVCA Ben White Animal Hospital located in south Austin Texas is currently looking for an exceptional Customer Service Representative to join our one of a kind amazing team. We prefer someone experience in customer service but will train the right pers Client Service, Representativ ...
-
Customer Service Representative
2 days ago
Eye Care for Animals Austin Austin, United States· Position at Eye Care for Animals Austin · Eye Care for Animals Austin is now hiring a Customer Service Representative to join their INCREDIBLE team · This position is full time, Monday through Friday 8:15AM-5 PM · Ideal candidate: has strong communication skills · possess ...
-
Customer Service Representative
1 week ago
The Bug Master Austin, United StatesCustomer Service Representative · WFH Flexible Description As a customer service representative you'll interact with clients and our great internal team to help customers with their pest control needs. You'll answer customer questions, manage schedules, and handle administrative ...
-
Client Service Representative
3 weeks ago
VCA Animal Hospitals, Inc. Austin, United StatesLocation: VCA Tanglewood Animal Hospital 9125 Menchaca Rd. Austin, Tx 78748 Client Service Representative. Do you love people and their pets? We are looking for a warm, friendly person, that wants to help people help their pets We believe in caring Client Service, Representative, ...
-
Customer Service Representative
1 week ago
Accent Austin, United States** Customer Service Representative** · **Job Category****:** Information Technology **Requisition Number****:** CUSTO02841 Showing 1 location **Job Details** · **Description** · **Fueling People To Be Their Best** · is a leading food service operator headquartered in Austin, ...
-
Client Service Representative
3 weeks ago
VCA Animal Hospitals, Inc. Austin, United StatesVCA Anderson Mill Animal Hospital is a busy, 3-doctor, AAHA-accredited, small animal practice located in Austin, Texas. Our hospital has been serving the north Austin community for over 40 years. Client Service Representative. Are you looking to join Client Service, Representativ ...
-
Customer Service Representative
1 week ago
Addison Group Austin, United StatesCustomer Service Representative · Austin, TX · Contract to Hire · $18-20/ hour · Addison Group has immediate openings for a Customer Service Representative. In this position you will be answering 50+ incoming calls per day, assisting customers with with orders and complaints, pr ...
-
Customer Service Representative
4 days ago
Collabera Austin, United StatesURGENT HIRING for CUSTOMER SERVICE REPRESENTATIVE at AUSTIN, TX for $20/hr. · Job Description: · Receiving inbound and outbound calls · Resolving inquiries of customers and healthcare providers ...
-
Warranty Service Representative
1 week ago
David Weekley Homes Austin, United StatesExplore Opportunities · Warranty · Austin, TX · Warranty Service Representative · Austin, TX · Warranty Service Representative · Apply Now · The Job was shared succesfully · Share Job · Apply Now · Share Job · Job Description · David Weekley Homes is seeking a Warranty Servic ...
Client Service Representative - Austin, United States - VCA Animal Hospitals
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Have you ever dreamed of being part of an Amazing Veterinary Team?VCA Ben White Animal Hospital is seeking an experienced Customer Service Representative to join our one-of-a-kind 5-doctor GP practice
We are willing to train the right candidate and support their growth along the way.
We are a hospital that focusses on a healthy work culture and a teamwork mind set.
Our hospital has been serving the Austin community for over 10 years. Our tight knit community is a great place to call home.
At VCA Ben White, we have a unique culture in our hospital that values each person's individual skill and personality.
There's something special about you and we are excited to learn more Whether you are an experienced CSR looking for the next step in your career or new to the industry seeking mentorship, our team is ready to partner with you.
ESSENTIAL FUNCTIONS:
QUALIFICATIONS:
BENEFITS:
We offer competitive compensation along with a comprehensive benefits package, including, medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts and more
If this sounds like the career for you,, apply today and get started on the best career of your life
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits:
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more
The information in this position description indicates the general nature and level of work to be performed.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at