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    Account Manager - Grand Rapids, United States - Accordance Search Group

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    Description

    Account Manager at Hearing Health Company

    The Account Manager will focus on cultivating new business within the region, managing his / her time effectively by focusing on the right accounts in their region and collaborate and coordinate effectively with internal partners to ensure optimal resource deployment.

    Our Offer to You:

    • Improving the quality of life of millions of people suffering from hearing loss
    • A challenging and motivating assignment as part of a dynamic team
    • Modern mindset and processes, accommodating flexible working conditions
    • Opportunities for further responsibilities and support for further training and development

    Main Tasks and Responsibilities:

    • Make required number of sales calls per week to current or new customers within territory
    • Maintain and increase sales of all products within territory
    • Promotion and demonstration of new products
    • Training on the fitting and fine tuning of products and software
    • Coordinates with Regional Key Account Managers and Regional Directors to deploy at certain and preidentified key account clinic locations to maximize demand
    • Coordinates with inside sales rep group to pursue leads generated by team within territory and to support covered clinical accounts
    • Collaborates with Regional Directors, Trainers, Regional Key Account Managers, Inside Sales Support and Marketing/Inner circle to accomplish sales and growth objectives
    • Coordinates with trainers to ensure optimal deployment
    • On-boarding and training of new accounts
    • Needs analysis and provide product solutions for accounts
    • Negotiate pricing
    • Provide recommendations on marketing strategies for customer business growth
    • Maintain strong relationships and rapport with existing and new customers within territory
    • Ensure all customer needs are met through personal or group product training
    • Represent at national and regional meetings as required
    • Achieve sales quota as assigned in territory
    • Comply with internal policies and procedures for documenting customer visits in CRM system on a daily basis
    • Work closely with Business Development Manager to transition and on-board new accounts
    • Work closely with Customer Trainers on difficult fittings
    • Comply with internal policies and procedures, including documenting customer visits in Salesforce
    • Maintain timely and accurate expense reporting in Concur
    • Comply with all local, state and federal laws and requirements
    • Travel up to 75% required
    • Other duties as assigned

    Success will be measured by:

    • Sales targets for fully owned accounts, owned points of sale of assigned key accounts, activity levels and funnel progress in owned accounts
    • Financial targets

    Education and Skillset:

    • Bachelor's Degree or equivalent work experience required, Masters or AuD preferred
    • Knowledge of HI technology and practices, previous experience assisting patients independently
    • Experience in the hearing healthcare industry and/or business consulting preferred
    • Action oriented, competitive, develops own talent, drives for results, grit, takes responsibility/accountability, change agent, comfortable with long-term gratification, courageous, curious/inquisitive
    • Proficient knowledge of HI technology and industry practices, appropriately independent
    • Experience fitting technology preferred
    • Experience with CRM systems, Strong Microsoft office skills

    Health Benefits and Perks:

    • Medical, dental and vision coverage*
    • Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
    • TeleHealth options
    • 401k plan with company match*
    • Company paid life/ad&d insurance
    • Additional supplemental life/ad&d coverage available
    • Company paid Short/Long-Term Disability coverage (STD/LTD)
    • STD LTD Buy-ups available
    • Accident/Hospital Indemnity coverage
    • Legal/ID Theft Assistance
    • PTO, floating Diversity Day, & paid holidays*
    • Paid parental bonding leave
    • Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
    • Robust Internal Career Growth opportunities
    • Tuition reimbursement
    • Hearing aid discount for employees and family
    • Internal social recognition platform
    • D&I focused: D&I council and employee resource groups

    *Plan rules/offerings dependent upon group Company/location.


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