computer network specialist supervisor - Baltimore, United States - State of Maryland

State of Maryland Baltimore, United States

3 weeks ago

Description

Introduction
\r

GRADE
19\r

LOCATION OF POSITION
Spring Grove Hospital\r55 Wade Avenue\rCatonsville, MD 21228\r\r
Main Purpose of Job

This position will manage and oversee the Information Technology functions at Spring Grove Hospital including the management of a technical staff and an expanding computer network.

This position will function as lead IT leader and subject matter expert for the hospital, This includes management of Service Desk, Active directory, server management and network operations and security and telecommunications.

This position will also be responsible for the reporting on all IT matters to senior leadership.\r

POSITION DUTIES
\r

\r

Perform Team Leader role for Spring Grove Hospital IT staff including, but not limited to assigning and reviewing work of staff, approving leave and signing , training employees and disciplining employees.

\r

Assign Help Desk tickets and other work to subordinate IT staff; personally, take sole\r

responsibility for sampling Help Desk tickets; Monitor disposition of Help Desk tickets by\r

Spring Grove Hospital IT staff to ensure that tickets are being handled\r

according to OET standards and protocols.\r

Management, maintenance, repair and implementation of new equipment technologies to Spring Grove Hospital campus computer network, microcomputer hardware, software, server hardware and software.

\r

Provide top tier support for IT resources utilizedby sites Door security system environmental control system and video surveillance system.\r

Meet with the Deputy\r

Director regularly to discuss general topics regarding work in progress and project status as well as any problems or concerns involving employee performance or client expectations.

\r

Report potential or actual issues concerning employees and clients and discuss options for rectifying.\r

Meet with CEO, COO and Spring Grove Hospital leadership to review work required to meet Spring Grove Hospital goals and mission.

Consult about requirements and upcoming projects or initiatives of Spring Grove Hospital that require an IT component.\r

\r\r

MINIMUM QUALIFICATIONS
\rExperience:
Four years and six months of experience,three years ofexperienceplanning, integrating and maintaining software and\rhardware for local or wide area computer networks andan additional eighteen months\rof experienceconverting data from project specifications\rby preparing program code using generallyaccepted computer programming\rlanguages or other developmental tools; planning, installing and maintaining\rdata communications network lines and devices; or evaluating, implementing and\rmaintaining computer hardware and software

\r\r\r\rNotes:

\r1. Candidates may substitute graduation from an accreditedhigh school or possession of a high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the additional eighteen months of the required education.\r\r\r2. Candidates may substitute completion of high school or high school equivalency certificate and completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsoft Certified Product Specialist NT 4.0 Administrator equivalent certification program for the additional eighteen months of the required experience.\r\r\r3. Candidates may substitute experience in one of the following areas on a year-for-year basis for graduation from an accreditedhigh school or possession of a high school equivalency certificated: operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer systems, evaluating, implementing and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools.\r\r\r4. Candidates may substitute the possession of a Bachelor's degree in computer information technology, management information systems or other information technology related field, including course work in local or wide area computer networks, from an accredited college or university and three years of experience planning, integrating and maintaining software and hardware for local or wide area computer networks for the required experience.\r\r\r5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Network Analyst classifications or Network Integration andManagement specialty codes in the Information Technologyfield of work on a year-for-year basis for the requiredexperience.\r\r\r

SELECTIVE QUALIFICATIONS
\r\r\r\r\r\r\r\r\r

DESIRED OR PREFERRED QUALIFICATIONS
\rThe desired candidate should possess:
\r\r\r\r

Supervisory experience in a large matrixed environment\r

(10,000+ users)\r

Experience with Windows Microsoft Server administration and\r

management\r

Experience with large scale Active Directory\r

administration, including AD architecture, Group Policy and schema management\r

Comprehensive understanding of network principles (i.e. -\r

TCP/IP, DNS, DHCP, AD replication and server administration)\r

Understanding and experience with Security+ concepts\r

(threat/attack/vulnerability detection and mitigation, access control, identity\r

management, operational security)\r

MCSA, MCSE or MCITP certification\r

\r

Comp TIA or Comp TIA A+ certification\r\r\r\r\r

SELECTION PROCESS
\rApplicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position.
Therefore, it is essential that you provide complete and accurate information on your application.
Please report all related education, experience, dates and hours of work.
Clearly indicate your college degree and major on your application, if applicable.

For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).\rComplete applications must be submitted by the closing date.

Information submitted after this date will not be added.\rIncorrect application forms will not be accepted.

Resumes will not be accepted in lieu of a completed application.\rCandidates may remain on thecertified eligible list for a period of at least one year.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

\r

BENEFITS
STATE OF MARYLAND
BENEFITS\r\r

FURTHER INSTRUCTIONS
Online applications are highly recommended.

However, if you are unable to apply online,the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W.

Preston St., Room 114-B, Baltimore, MD 21201.Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.\rIf additional information is required, the preferred method is to upload.

If you are unable to upload, please fax the requested informationto Only additional materials that are required will be accepted for this recruitment.

All additional information must be received by the closing date and time.

\rFor questions regarding this recruitment, please contact theMDH Recruitment and Selection Division at \rIf you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at \rAppropriate accommodations for individuals with disabilities are available upon request by calling:

or MD TTY Relay Service \rWe thank our Veterans for their service to our country.\rPeople with disabilities and bilingual candidates are encouraged to apply.\rAs an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

\r

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computer network specialist supervisor - Baltimore, United States - State of Maryland

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