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it production control specialist supervisor - Baltimore, United States - State of Maryland
Description
IntroductionWhen you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than one million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.
The closing date has been extended to allow more applicants to apply. Prior applicants do not need to reapply.
GRADE
13
LOCATION OF POSITION
MARYLAND DEPARTMENT OF HUMAN SERVICES
DIVISION OF ADMINISTRATIVE OPERATIONS
311 W. SARATOGA STREET
BALTIMORE, MD 21201
Main Purpose of Job
The main purpose of this position is to function as a supervisor in the Central Distribution Center of the Department of Human Services (DHS), Division of Administrative Operations (DAO). This position supervises IT Production Control Specialists and Trainees in the printing, processing, and distribution of all output from MDTHINK Integrity Software System letters, notices, earnings withholding, driver's license suspension etc.; redeterminations, provider vouchers; Social Service foster care parent statements.
POSITION DUTIES
Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Four years of experience scheduling or setting up information technology jobs for production, controlling data input and output or maintaining a tape library for multipurpose, multi-tasking computers.
Notes:
1. Candidates may substitute experience operating computer equipment for the purpose of data entry, word processing or maintaining information or performing clerical work involving reconciliation of data on a year-for-year basis for the required education.
2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Computer Clerk and Assistant classifications or Computer Clerk and Assistant specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
One year of supervisory experience.
One year of experience using industrial Production equipment/software, High Speed Printers, Mail Sorters, UPS Shipping Equipment or similar high functioning distribution machinery.
One year of customer service experience in a Distribution Production setting.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
NOT APPLICABLE.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
BENEFITS
As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS:
STATE OF MARYLAND BENEFITS
•Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date).
•Annual Leave - ten (10) days of accumulated annual leave per year.
•Sick Leave - fifteen (15) days of accumulated sick leave per year.
•Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
•Holidays - State employees also celebrate at least twelve (12) holiday per year.
•Pension - State employees earn credits towards a retirement pension.
•Positions may be eligible for telework.
FURTHER INSTRUCTIONS
The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 134, Baltimore, Maryland 21201.
Or email
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at or
Do not submit unsolicited documentation.
TTY Users: call via Maryland Relay
As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual applicants are encouraged to apply.
We thank our Veterans for their service to our country and encourage them to apply.
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