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Alexandria

    Restaurant Shift Lead, Full Time - Alexandria, VA, United States - Bloomingdale's

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    Full time
    Description

    About Bloomingdale's

    Bloomingdale's is all about making fashion personal and fun, aspirational yet approachable. Our main goal is to inspire our customers and help them use style as a source of creative energy in their everyday lives. We are dedicated to creating a shopping experience that is truly unique. At Bloomingdale's, every team member has a voice and the opportunity to share their thoughts at all levels of the organization. Our colleagues are passionate, driven, and enjoy working together in a collaborative and entrepreneurial environment where diversity of thought and background is celebrated.

    Job Overview

    Joining the team as a Bloomingdale's Restaurant Shift Lead at Colada Shop means being a key player in creating an exceptional customer experience and upholding our mission to stand out as a one-of-a-kind store. As a Shift Lead, you'll lead a team to ensure smooth operations, maintain high standards, and cultivate a positive environment. Your role also involves supporting the team to exceed business objectives.

    Essential Functions

    Customer Service:

    • Foster a strong work culture and uphold Bloomingdale's and Colada Shop service standards.
    • Act as a brand ambassador and embody the Colada Shop ethos both internally and externally.
    • Support the team in delivering exceptional customer service consistently.

    Operations:

    • Open or close the storefront as needed and complete relevant checklists.
    • Handle all POS functions efficiently and accurately.
    • Complete daily shift reports, including financial reports and staff performance evaluations.
    • Ensure the store is clean, communicates equipment issues, and maintains safety protocols.
    • Monitor inventory, restock supplies, and follow all relevant policies and regulations.
    • Assist in team training and onboarding processes.
    • Support both front of house (FOH) and back of house (BOH) operations as required.
    • Monitor team performance and make scheduling adjustments based on business needs.

    Qualifications and Competencies

    • High School Diploma or equivalent is required.
    • 1-2 years of direct experience in a similar role.
    • Hold necessary licenses or certifications as per state or local requirements.
    • Strong interpersonal skills and the ability to communicate effectively with diverse groups.
    • Resourceful, self-motivated, and adaptable to changing priorities.
    • Flexible schedule availability, including weekends and holidays.

    Essential Physical Requirements

    • Prolonged periods of standing and walking, occasional bending and lifting up to 25lbs.
    • Frequent use of technology and ability to operate equipment like cash registers.

    This position may offer performance-based incentives and bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance, PTO, Holidays, and more. Specific eligibility criteria apply based on location, job level, and length of employment. Find more details on benefits at



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