- Complete intake and eligibility process for applicants within 90 day timeline per WAC, DDA Policy and regulation guidelines
- Explain services to client/family in order to submit service request for DDA services when DDA eligibility is determined
- Identify support needs of clients of the DDA
- Testify at administrative hearings as needed
- Identify clients or families in crisis and make emergent referrals as needed
- Complete eligibility reviews as required per WAC and DDA Policy
- Participate in intake/eligibility team Staffing processes
- Collaborate with other agencies and professionals as needed to complete intake/eligibility intake and eligibility review process
- Professionally represent DDA and participate in community and agency meetings
- Bachelor's degree in social sciences, social services, human services, behavioral sciences, or an allied field AND two years of experience providing social services to people with developmental disabilities.
- OR satisfactory completion of 12 months as a Case Resource Manager Trainee.
- Possess effective and flexible communication skills (write, listen, observe, communicate, interview, understand, confront, engage in problem-solving, and resolve conflict)
- Working knowledge of the Developmental Disabilities Administration's residential and county service guidelines, RCWs, WACs, and policies/procedures
- Graduate training in the areas listed above will substitute, year for year, for one year of experience providing social services to people with developmental disabilities
- Possess basic computer skills, including use of e-mail, basic software, data entry, and internet access
- Ability to safeguard sensitive and confidential information and documents, and maintain confidentiality regarding client information, yet identify issues of a serious and/or sensitive nature that need to be reported to the supervisor
- Able to prioritize and organize work in a fast-paced work environment
- Demonstrate sensitivity to cultural diversity
- A Certified interpreter allows for a 5% pay increase but is not required
- Updated Resume
- Three professional references with current contact information
- A cover letter explaining why you are interested in the job and how your skills and experience meet these job qualifications
- Transcripts upon request
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DSHS DDA Developmental Disability Case Resource Manager - Olympia, United States - State of Washington
Description
Developmental Disability Case Resource ManagerIf you are devoted to serving those with developmental disabilities, consider this exciting opportunity.
The Developmental Disabilities Administration is expanding the number of people we serve and is hiring experienced Resource Case Managers to work in our offices.
If you already have some social service experience, this is an incredible way to advance your career.
In this role, you will provide specialized case management and resource assistance for people who have developmental disabilities and their families.
This job is a great opportunity to support our mission to Transform Lives.Where you will work
We support a hybrid work model.
For your first few months, you should expect to be in your local office regularly to receive support, and training and to connect with your peers.
You and your supervisor will identify an appropriate work schedule, which may include the options to continue with the hybrid work model, modified work schedules, work at the duty station, or telework.
You will be required to attend training outside of your local office, travel within the state of Washington will be required.
As a DSHS employee, you'll receive excellent benefits starting on day onePierce County employees are eligible to receive an Orca Card for transportation needs.
Some of what you will do
Interested? Please include the following with your application:
Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values and meaningful work.
It is crucial to our agency's mission that you bring an equity, anti-racism and social justice commitment to your work with DSHS.
We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Questions about this opportunity? Please contact the recruiter at and reference project number 04689Prior to a new hire, a background check including criminal record history may be conducted.
Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job.
This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.
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