- Identify support needs of clients and plan for and authorize payment for appropriate services
- Schedule and conduct face-to-face home visits and living quarters with clients and families
- Facilitate person-centered goal-planning discussions with clients and family
- Complete and revise client assessments and person-centered service plans within established timelines as required for caseload
- Identify clients or families in crisis and make referrals as needed to appropriate authorities, department/administration services, state plan services, or local community resources.
- Determine financial and functional eligibility for any requested and/or enrolled program
- Review and monitor client plans, reports, and client progress
- Obtain translation and interpretation services for clients and families when needed Identify clients or families in crisis and make emergent referrals as needed to appropriate authorities, department/administration services, state plan services, or local community resources
- Establish and maintain complete and accurate case files, provider payment records, planned service written approvals/waivers
- Professionally represent DDA and participate in community and agency meetings
- Bachelor's degree in social sciences, social services, human services, behavioral sciences, or an allied field AND two years of experience providing social services to people with developmental disabilities.
- OR satisfactory completion of 12 months as a Case Resource Manager Trainee.
- Possess effective and flexible communication skills (write, listen, observe, communicate, interview, understand, confront, engage in problem-solving, and resolve conflict)
- Working knowledge of the Developmental Disabilities Administration's residential and county service guidelines, RCWs, WACs, and policies/procedures
- Graduate training in the areas listed above will substitute, year for year, for one year of experience providing social services to people with developmental disabilities.
- Possess basic computer skills, including use of e-mail, basic software, data entry, and internet access
- Ability to safeguard sensitive and confidential information and documents, and maintain confidentiality regarding client information, yet identify issues of a serious and/or sensitive nature that need to be reported to the supervisor
- Able to prioritize and organize work in a fast-paced work environment
- Demonstrate sensitivity to cultural diversity
- A Certified interpreter allows for a 5% pay increase but is not required
- Three professional references with current contact information
- Resume
- A cover letter explaining why you are interested in the job and how your skills and experience meet these job qualifications
- Transcripts upon request
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DSHS DDA Developmental Disability Case Resource Manager - Olympia, United States - State of Washington
Description
Developmental Disability Case Resource ManagerIf you are devoted to serving those with developmental disabilities, consider this exciting opportunity.
The Developmental Disabilities Administration is hiring a Resource Case Manager to work in our Port Townsend or Port Angeles office in a full-time non-permanent position.
In this role, you will provide specialized case management and resource assistance for people who have developmental disabilities and their families.
This is primarily working children's caseload through the transition age of 21 years. This job is a great opportunity to support our mission to Transform Lives.Where you will work
We support a hybrid work model, so we currently expect limited days of on-site work and mobile work.
You and your supervisor will identify an appropriate work schedule, which may include the options to continue with the hybrid work model, modified work schedules, work at the duty station, or telework.
As a DSHS employee, you will receive excellent benefits starting on day oneSome of what you will do
Interested? Please include the following with your application:
These positions are covered by a collective bargaining agreement.
Pierce County employees are eligible to receive an Orca Card for transportation needs.
Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values and meaningful work.
It is crucial to our agency's mission that you bring an equity, anti-racism and social justice commitment to your work with DSHS.
We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Questions about this opportunity? Please contact Grant Grady at and reference project number 02844.Prior to a new hire, a background check including criminal record history may be conducted.
Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job.
This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.
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