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Santa Fe Springs

    Sales Account Manager - Santa Fe Springs, United States - FOODPHARMA LLC

    FOODPHARMA LLC
    FOODPHARMA LLC Santa Fe Springs, United States

    2 weeks ago

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    Description


    As a Sales Account Manager in the nutraceutical industry, you will play a crucial role in driving revenue growth by managing client relationships, overseeing the sales process, and acting as a point of contact for key accounts.

    Your responsibilities will include maintaining existing client relationships, identifying new business opportunities, and ensuring customer satisfaction.


    Key Responsibilities:

    Client Relationship Management:
    Cultivate and maintain strong relationships with existing clients.
    Understand client needs, preferences, and pain points.
    Regularly communicate with clients to address inquiries, resolve issues, and provide exceptional service.

    Sales Process Oversight:
    Develop and execute sales strategies to achieve revenue targets.
    Identify potential leads, qualify prospects, and convert them into customers.
    Collaborate with cross-functional teams (marketing, product, and operations) to ensure seamless sales processes.

    Business Development:
    Research and identify new business opportunities within the nutraceutical market.
    Attend industry events, trade shows, and conferences to network and generate leads.
    Present product offerings and negotiate contracts with potential clients.

    Strategic Planning:
    Create and implement strategic account plans to maximize sales and profitability.
    Analyze market trends, competitor activities, and customer feedback to inform business strategies.
    Forecast sales targets and track performance metrics.

    Customer Satisfaction:
    Ensure high levels of customer satisfaction by addressing client concerns promptly.
    Collaborate with internal teams to resolve any issues related to product quality, delivery, or service.
    Continuously seek feedback from clients to improve overall customer experience.

    Food Safety Responsibilities
    employee is responsible for Food Safety
    regard to site visits originating in Santa Fe Springs, attends to visitors and requires visit compliances.
    all Good Manufacturing Practices and Pre-requisite programs if in processing or warehouse areas including:
    Hygiene (including hand wash procedures)
    Processing Practices
    Defense Procedures
    report food safety and quality problems to personnel with authority to initiate action: SQF Practitioner, Quality Management, Plant/Production Management, or Supervisors


    Qualifications:
    Bachelor's degree in business, Marketing, or a related field.
    Proven experience in sales, account management, or business development in a nutraceutical environment.
    Knowledge of nutraceutical products, ingredients, and industry trends a plus.
    Excellent communication, negotiation, and interpersonal skills.
    Proficiency in CRM software and Microsoft Office Suite.
    Ability to travel for client meetings and industry events.
    Must be organized and able to manage databases.

    #J-18808-Ljbffr
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