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    Customer Success Specialist - Fort Lauderdale, United States - National Pool Partners

    National Pool Partners
    National Pool Partners Fort Lauderdale, United States

    4 weeks ago

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    Description

    Job Description

    Job Description

    Patriot Pools South Florida is hiring a Customer Success Specialist to join its Ft. Lauderdale Office.

    We are seeking a friendly professional to join our team for general administrative responsibilities and customer service calls. Customer satisfaction is extremely important to us, and we need the right team member to help us ensure that customers are happy with the service we provide.

    Shift: Monday - Friday from 8:00 to 5:00 & Saturday from 12:00 to 5:00

    Compensation: $ per hour

    Skills/Experience Required:

    • 2+ years of Office Admin experience in a similar work industry.
    • Excellent written and verbal communication skills.
    • Familiarity with Windows 10.
    • Previous experience in an office environment.
    • Previous experience with customer service by phone.

    Duties:

    • Answering and routing customer calls is the number one priority.
    • Follow up on projects to ensure customer satisfaction.
    • Report any customer issues or concerns.
    • Other general clerical duties as needed
    • Communicate and coordinate with suppliers/vendors, customers and staff.

    This is a fast-paced position. We're looking for a team member who can multi-task, is a problem solver, and doesn't shy away from conflict resolution. Good attendance and punctuality are a must.

    The Core Values of our company are the first and most important detail of our commitment to excellence: Bring Your Own Positivity, Be Passionate to Serve Others, Communicate Quickly and Clearly, Make It Better, Deliver Results.

    As a part of our team, you will receive 401K matching, health and dental benefits, life insurance and career advancement opportunities.

    WE ARE AN EQUAL OPPORTUNITY EMPLOYER

    National Pool Partners, Inc. respects, embraces, and celebrates diversity in its employees. National Pool Partners does not discriminate on the basis of race, religion, gender, sexual orientation, gender identity, color, age, protected veteran status, national or ethnic origin, the presence of any sensory, mental, or physical disability, or any other status protected by applicable law. National Pool Partners believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

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