- Works directly with program staff to ensure the effective operation of the program and services consistent with applicable program policies and procedures and ensures client needs are met on an ongoing basis.
- Monitors and reviews daily security logs, including shift logbook, overnight guest logbook, and visitor logbook to ensure seamless communication and monitoring of program and clients, particularly regarding serious issues and vulnerable clients.
- Check visitors in/out of the building.
- Supervises reception desk security monitors and ensures applicable policies and procedures are followed at all times.
- Responsible for documenting incidents, interventions, and issues that arise via case notes, incident reports, and any other agency-mandated protocol.
- In conjunction with the Program Director, manages the building response to medical, law enforcement, and other emergency situations.
- Performs administrative tasks and other job-related functions, as assigned.
- A high school diploma/GED is required.
- Previous experience working in the human services field with the onsite provision of social services.
- Good communication skills.
- Sensitivity to issues involved in working in a diverse organization.
- Computer skills, with knowledge of Microsoft suite and comfort working with databases.
- Bilingual skills in English and Spanish preferred.
- Security Experience preferred.
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Resident Coordinator - New York, United States - Lantern Community Services Inc
Description
Job Description
Job DescriptionStatus: Full-time, 4 pm - 12 am shift, Tuesday through Saturday (hours may vary)
FLSA Classification: Non-Exempt
Job Location: Bronx, NY
Hourly range: $ $22.52
Objective:
The successful candidate will provide support to a diverse group of residents for one of our supportive housing sites. The Resident Coordinator will work with residents, property managers, and the Director of the Department to provide services to residents while promoting self-sufficiency. This position requires a motivated and resourceful individual who is sensitive to resident needs; has excellent service coordination, team building, and group facilitation skills; and can thrive in a relatively independent environment working with a multidisciplinary team.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Required Education and Experience:
Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses.
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds.
Note:
Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.
