Voip Engineer - Los Angeles, United States - Russell Tobin

Russell Tobin Los Angeles, United States

2 weeks ago

Description

Job Title: Enterprise Architect (IVR, AWS Connect)

Location: Los Angeles, CA 90063

Duration: 12 Months Plus contract

Pay Range: $55/hr-$65/hr on W2 (DOE)

Additional Information

This is a 4/40 schedule Monday-Thursday 7:00 am-5:30 pm, Fri, Sat, Sun are days off 2 days' work from home.

Position Description

An Enterprise Architect applies functional and technical expertise to support complex projects in applying organizing principles and methods of enterprise architecture. Methods of enterprise architecture include IT business systems development and technical solutions that align with the business process. This is accomplished through requirements analysis, needs assessments, and selection and implementation of integration strategies including lifecycle sustainability.

Enterprise Architects provide subject matter expertise in industry and have specific knowledge of methods including architect enterprise strategy, enterprise architecture development, business process design and re-engineering, investment decision making and support for solution architecture development. They support the attainment of business strategy and its alignment with processes and information technology strategy.

Skills Required

An Enterprise Architect possesses knowledge and technical expertise in standards and technologies to support complex business analysis, solution selection, systems design, and application integration.

Skills Preferred

Expert Knowledge in Amazon Connect Contact Center Development: Contact Flows, IVR Applications, Skill Based Routing, LEX Integration, AWS Control Tower.
Expert knowledge in cloud based telephony and Contact center.
Must possessed technical expertise in designing AWS call flow, agent reports and dashboard

Experience Required

This classification must have a minimum of five (5) years of applying Enterprise Architecture principles. At least three years of that experience must be in a lead capacity.

Experience Preferred

5+ years of experience working with AWS Connect, Azure, AWS Control Tower, AWS Security Services, AWS Lambda.
5+ years' experience in routing protocols addressing, services virtualization, and integration/collaboration strategies for enterprise architectures.
5+ years Web/Directory Services: Microsoft AD, AWS Monitoring Services
4+ years of experience in unified communications and how it works in a collaborative environment over switching, routing, firewall, cloud, MPLS, QOS and WAN Technologies with the ability to document using Visio or similar.

Education Required

This classification requires the possession of a bachelor's degree in an IT-related or Engineering field. Additional qualifying experience may be substituted for the required education on a year-for-year basis.

Education Preferred

Graduation from an accredited college with specialization in Electronic or Electrical Engineering, Computer Engineering, Computer Science, or closely related field.
Must have a valid California driver license.
Must be current in one or more of the following: AWS Solutions Architect-Associate, AWS Certified Advanced Networking, AWS Certified Security, AWS Certified Database, AWS Certified Data Analytics, AWS Certified Cloud Practitioner.

Additional Information

This is a 4/40 schedule Monday-Thursday 7:00am-5:30pm, Fri, Sat, Sun are days off 2 days' work from home

Benefits Info

Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Embedded Software Test Engineer- VoIP

2 weeks ago

Extron Anaheim, United States

*This is a hybrid occasional in office position. Employees must live within commutable distance to the office* · Company Overview: · Extron is a leading developer and manufacturer of professional AV hardware and software solutions which serve the ever-changing needs of organizati ...
Supervisor, Unified Communications Engineering

1 week ago

UCLA Los Angeles, United States

**Salary & Compensation** · - UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range ...
Manager, Field Operations

1 week ago

UCLA Los Angeles, United States

The Manager, Field Operations will oversee the planning, coordination, installation, service, and repair of IT devices and equipment on campus to ensure that IT meets both the current and future network service needs of a broad range of customers, partners, and key stakeholders i ...
Voice/IP Engineer

1 week ago

Bold Business Los Angeles, United States

Summary: · We are looking for a Voice/IP Engineer to design, implement, and maintain voice and IP communication systems. The ideal candidate will have a strong background in voice technologies, including VoIP, SIP, and PBX systems, as well as expertise in IP networking. This rol ...
Senior Network Engineer

1 week ago

UCLA Health Los Angeles, United States

Under the direction of the Manager of IT Network, the Network Engineer is responsible for the implementation and support of network equipment, network software, daily operational incidents, service request tickets, network and VoIP break/fix support, Network Engineer, Network, En ...
Senior Network Engineer

1 week ago

University of California Los Angeles, United States

Under the direction of the Manager of IT Network, the Network Engineer is responsible for the implementation and support of network equipment, network software, daily operational incidents, service request tickets, network and VoIP break/fix support, incident escalation, network ...
Senior Network Engineer

5 days ago

UCLA Health Los Angeles, United States

· Under the direction of the Manager of IT Network, the Network Engineer is responsible for the implementation and support of network equipment, network software, daily operational incidents, service request tickets, network and VoIP break/fix support, incident escalation, netwo ...
Voice/IP Engineer

6 days ago

Bold Business Los Angeles, United States

Job Description · Job DescriptionSummary: · We are looking for a Voice/IP Engineer to design, implement, and maintain voice and IP communication systems. The ideal candidate will have a strong background in voice technologies, including VoIP, SIP, and PBX systems, as well as expe ...
Senior Network Engineer

4 days ago

University of California Los Angeles, United States

Under the direction of the Manager of IT Network, the Network Engineer is responsible for the implementation and support of network equipment, network software, daily operational incidents, service request tickets, network and VoIP break/fix support, incident escalation, network ...
Principal Contact Center Engineer

3 weeks ago

UCLA Health Los Angeles, United States Full time

The Principal Contact Center Engineer will provide leadership in the development of communications technology and architecture for UCLA Health's Enterprise Contact Center, including the design, planning, assessment, and implementation of Cisco Packaged Contact Center Enterprise ( ...
Vehicle Maintenance

3 days ago

Golden West Security Pacoima, United States

**Hours Thursday · - Sunday 7:30am to 4:00pm (hours negotiable)** · **Job Summary** · **Primary Job Duties** · - Perform routine maintenance tasks on fleet vehicles to ensure optimal performance and longevity. · - Arrange for necessary repairs to restore service and schedules. · ...
Systems & Network Engineer (non-profit)

1 week ago

Acara Solutions, An Aleron Company Los Angeles, United States

Acara Solutions has been providing our staffing industry related services nationally for over 60 years. Our environmental conservation client needs a Systems/Network Engineer to join their organization as a salaried direct employee in their Los Angeles offices. · This is an onsit ...
Systems & Network Engineer (non-profit)

1 week ago

Acara Solutions, An Aleron Company Los Angeles, United States

Acara Solutions has been providing our staffing industry related services nationally for over 60 years. Our environmental conservation client needs a Systems/Network Engineer to join their organization as a salaried direct employee in their Los Angeles offices. · This is an onsit ...
Principal Contact Center Engineer

12 hours ago

University of California Los Angeles, United States

The Principal Contact Center Engineer will provide leadership in the development of communications technology and architecture for UCLA Health's Enterprise Contact Center, including the design, planning, assessment, and implementation of Cisco Packaged Contact Center Enterprise ( ...
Senior Technical Sound Designer

5 days ago

DFAD Los Angeles, United States

As a Senior Technical Sound Designer at DFAD you will be architecting high-quality, emotionally resonant sound-systems for beloved video game projects. With 10+ years of experience in game development and mastery of Wwise, Unity, UE5 (MetaSound, Blueprints, C++, C#) you are the i ...
Unified Communications Analyst

6 days ago

University of California, Los Angeles Los Angeles, CA, United States

Unified Communications Analyst · University of California Los Angeles · Infrastructure Services provides flexible, reliable, and secure traditional and cloud infrastructure services (network services, platform services, data center operations and management, and unified communi ...
Principal Contact Center Engineer

4 days ago

UCLA Health Los Angeles, United States

The Principal Contact Center Engineer will provide leadership in the development of communications technology and architecture for UCLA Health's Enterprise Contact Center, including the design, planning, assessment, and implementation of Cisco Packaged Contact Center Enterprise ( ...
Systems & Network Engineer (non-profit)

1 week ago

Acara Solutions, An Aleron Company Los Angeles, United States

Acara Solutions has been providing our staffing industry related services nationally for over 60 years. Our environmental conservation client needs a Systems/Network Engineer to join their organization as a salaried direct employee in their Los Angeles offices. · As a Systems and ...
System Engineer

1 week ago

ams Los Angeles, United States

Job Description · Job Description · System Engineer I - So Cal · Job Summary · The position requires strong communication skills to coordinate with technical subject matter experts, network architects, and subcontractors. A thorough understanding of network architecture and de ...
Principal Contact Center Engineer

2 weeks ago

University of California - Los Angeles Health Los Angeles, CA, United States

Description The Principal Contact Center Engineer will provide leadership in the development of communications technology and architecture for UCLA Health's Enterprise Contact Center, including the design, planning, assessment, and implementation of Cisco Packaged Contact Center ...