- Receive and process outbound orders by phone, fax, or email in either our in-house Cadence system or SAP.
- Prepare routing information, schedule appointments with carriers, and shipping documents.
- Prepare any follow-up to ensure delivery can be made by the specified dates required. Initiate tracers with carriers.
- Adjust or cancel orders and process inbound returns as requested.
- Access customer's online shipping or receiving programs and update records for individual accounts.
- Send daily, weekly, or monthly reports to the customer as requested.
- Invoice processing
- Must have previous lead or supervisor experience
- Must have 1 year of SAP experience
- 1+ year in a high-volume customer service role with a 3PL strongly preferred
- Working knowledge of Microsoft Word, Outlook, Excel and SAP
- Ability to organize and prioritize work and meet deadlines. Multi-tasking
- Excellent customer service skills (friendly, courteous, helpful).
- Available to work some overtime as needed.
- RELIABLE they will not tolerate absenteeism in their first 60 days of assignment.
- 8 hour shift
- Day shift
- Monday to Friday
- In-person
- Wilmington, CA: Relocate before starting work (Required)
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Logistic Specialist - Long Beach, United States - iLink Business Management
Description
Job Description
Job DescriptionJob description
We are looking for a leader to oversee our representatives who can also provide awesome customer service to our customers MUST HAVE SAP EXPERIENCE
Shift: 10am-6:30pm
*Some overtime will be required based on volume.
Here are just some things our Logistic Specialist will do while overseeing our customer service representatives:
Here is what we're looking for:
Job Type: Full-time
Pay: $ $25.00 per hour
Expected hours: 37 per week
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
Company DescriptionGreat atmosphere, friendly, great leadership.