- Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms after obtaining a current weight.
- Scheduling and confirming medical appointments and procedures, boarding reservations, grooming appointments and more.
- Placing outbound calls for follow-ups and reaching out to prospective clients.
- Presenting and explaining fees, including processing payments.
- Recommending, selecting, and obtaining products and services, including prescriptions.
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
- Managing medical records, charts, reports, correspondence and prescription requested digitally.
- Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
- Handling pets dropped off for daycare, boarding and grooming
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Circle K Stores, Inc. Raleigh, United StatesStore : 3289 Avent Ferry Rd, Raleigh, North Carolina 27606 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challe Customer Service Representative, Cus ...
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The Greer Group Raleigh, United StatesThe Greer Group is recruiting a Customer Service Representative for our client in Raleigh. This is a temporary position until July 5th Gathers critical information by phone and email to generate work orders. Assist with administrative duties of the Customer Service Representative ...
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University Dental Associates Raleigh, United StatesOverview · Who is UDA? · University Dental Associates, better known as "UDA", is the answer to the question we all ask ourselves from time to time... "Where do I belong?". We are a practice that values positive energy, relationship building, and a true patient care focus. All th ...
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County of Wake North Carolina Raleigh, United StatesWake County Health and Human Services is seeking a shining star Customer Service rep with a friendly and positive attitude ready for a rewarding career in civil service We are currently seeking an energetic Customer Service Representative with a des Customer Service Representativ ...
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Full-Time Client Service Representative - Raleigh, United States - VCA Antech, Inc.
Description
We are seeking an experienced Client Service Representative to join our team At VCA Durant Road Animal Hospital & Pet Resort, we focus on creating a supportive and collaborative environment for our team members, as well as providing excellent service for our clients and their pet.
We are looking for someone that brings a warm and bubbly personality to our environment and loves working with our clientele and their well-loved pets.
We are an AAHA accredited practice in North Raleigh with 3 doctors and a large Pet Resort that offers boarding for both cats and dogs.
The Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.
We are currently looking for a full-time associate who would be working 4-day workweeks with a rotating schedule for Saturdays.
Customer service or animal care/veterinary experience is preferred, but we are willing to train the right personOur pay rate starts at $15.00/hr and is based on experience and credentials.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.
Benefits:
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more
The information in this position description indicates the general nature and level of work to be performed.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled.
For a complete EEO statement please see our career page atIf you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.
Benefits:
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more
The information in this position description indicates the general nature and level of work to be performed.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at
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