Client Trade Consultant - Chicago, United States - Northern Trust Corp.

Northern Trust Corp.

Verified Company

Chicago, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity.

With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Role Summary:

The Client Trade Consultant is accountable for the accurate receipt, validation and normalization of client trade intent into actionable Portfolio Management activity on a daily basis.

The Client Trade function sits within the Investment Administration business unit within the Asset Management Middle Office and manages critical trade functions on behalf of Fixed Income and Equity products and Money Market/Liquidity products.

The incumbent is responsible for managing high volume, time and risk sensitive fund orders with a critical eye towards operational detail, risk, and clarity of communication.

Primary Duties and Responsibilities:

Accurate interpretation and execution of client cash flow and trades for unregistered Fund and Separately Managed Account products.
Coordination of trade administration for complex investment management clients.
Management of service requests from clients and partners, executes daily client activity, oversees transaction processing, handles inquiry resolution, obtains appropriate documentation, and ensures systems information is up to date.
Acts as the servicing and technical resource for clients and internal partners, utilizing knowledge of organization to provide guidance on more complex issues.
Anticipates and identifies clients' needs for service requests. Integrates knowledge of organization to service clients.
Analyzes client and departmental objectives to make improvements in servicing and operational execution.
Coordinates with servicing team on execution of client activity, communicating with client and vendors when appropriate.
Identifies service efficiency enhancements, process improvements, and facilitates service delivery using creative and proactive measures.
Monitors trust operations and accounting activities to ensure that all necessary reports, documents, tickets, etc. are processed to generate client services.
Communicates with clients regularly to inform them of trade status, requesting documents or other information when necessary.

Necessary Knowledge and Experience:

35 years' experience in operational or client servicing background, or within an institutional trust environment. Knowledge of institutional trust operations and accounting systems usually acquired through related experience is necessary to administer complex master trust and custody accounts. Experience in fund operations, recordkeeper activity and clientfacing operations. General business knowledge and knowledge of accounting usually acquired through coursework are required to oversee client transactions. Analytical, problem solving, and organizational skills are required to identify and resolve account issues.

Working with Us:
As a Northern Trust partner, greater achievements await.

You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.

Reasonable accommodation

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.