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IT Service Desk Specialist
2 days ago
Eclipse Innovations Stockbridge, United StatesSwoboda · Swoboda Wiggensbach KG · IT · IT Service Desk Specialist (m/f/d) · "Technology is our passion". · We are reliable, dynamic, and technology enthusiasts. Our teams are important drivers of the international automotive industry. We research, develop, and produce at 12 loca ...
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Help Desk Specialist
2 weeks ago
CampusBox Media Atlanta, United StatesAs a Help Desk Specialist, you will be responsible for providing technical assistance and support to internal users in resolving hardware, software, and network issues. You will troubleshoot problems and escalate complex issues to appropriate personnel while ensuring timely resol ...
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Service Desk Specialist
1 week ago
Atlantic Group Alpharetta, United StatesService Desk Specialist · Location: Hybrid in Alpharetta, GA · This is a salaried role, and you are paid hourly for your work. This role is overtime eligible. · Duties and Responsibilities: · Provides excellent customer service to all customers. · Fields incoming help requests f ...
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Service Desk Specialist
1 week ago
Softrim LLC Alpharetta, United StatesJob Description · Job DescriptionSalary: · Job Summary: · Softrim is a leading technology services provider with Managed IT and Low Voltage offerings. We have offices in Alpharetta GA, Raleigh NC, and Estero FL. We are looking for a Service Desk Specialist to support the company ...
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Help Desk Specialist
1 week ago
Metas Solutions LLC Atlanta, United StatesAbout Us: · Metas Solutions is a professional services firm headquartered in Atlanta, GA. We are an 8(a)-certified, Woman Owned Small Business (WOSB/EDWOSB) headquartered in Atlanta, GA, with offices at StudioPlex in Atlanta's Old Fourth Ward neighborhood. Metas is a professional ...
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Help Desk Specialist
1 week ago
Metas Solutions Atlanta, United StatesJob Description · Job DescriptionAbout Us: · Metas Solutions is a professional services firm headquartered in Atlanta, GA. We are an 8(a)-certified, Woman Owned Small Business (WOSB/EDWOSB) headquartered in Atlanta, GA, with offices at StudioPlex in Atlanta's Old Fourth Ward neig ...
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Help Desk Specialist
1 week ago
TRC Talent Solutions Stockbridge, United StatesOur client, a children's clothing brand, is looking for a Desktop Support Specialist to join their team. This role will start as a 6-month contract with the possibility to extend or convert to a permanent position. This is an onsite role in Stockbridge, GA with occasional travel ...
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Medical Front Desk Specialist
1 week ago
Randstad North America, Inc. Atlanta, United StatesAre you an experienced Medical Front Desk Specialist looking for your next position in Dunwoody, GA? We are looking for a skilled healthcare professional who is professional and demonstrates excellent customer service towards patients. This position Medical, Specialist, Front Des ...
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Help Desk Specialist I
3 weeks ago
HumanTouch, LLC Atlanta, United StatesJob Description · Job DescriptionHelp Desk Analysts provide IT support for over 22000 worldwide customers by diagnosing and resolving routine hardware and software issues. They receive requests for support via phone, email, chat, and web/intranet. Help Desk analysts use remote as ...
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medical front desk specialist
3 weeks ago
Randstad US atlanta, United Statesmedical front desk specialist. · + atlanta , georgia · + posted 1 day ago · **job details** · summary · + $ $20 per hour · + temp to perm · + high school · + category healthcare support occupations · + referenceAB_4530036 · job details · Are you an experienced Medical Front Desk ...
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medical front desk specialist
3 weeks ago
Randstad US atlanta, United Statesmedical front desk specialist. · + atlanta , georgia · + posted today · **job details** · summary · + $ $20 per hour · + temp to perm · + high school · + category healthcare support occupations · + referenceAB_4530036 · job details · Are you an experienced Medical Front Desk Spec ...
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medical front desk specialist
1 week ago
Randstad US atlanta, United Statesmedical front desk specialist. · + atlanta , georgia · + posted may 7, 2024 · **job details** · summary · + $ $20 per hour · + temp to perm · + high school · + category healthcare support occupations · + referenceAB_4530036 · job details · Are you an experienced Medical Front Des ...
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Help Desk Support Specialist
1 week ago
TechTalent Squared Atlanta, United StatesAs a Help Desk Specialist 1, you will be the first point of contact for technical support within the organization, providing assistance and resolving technical issues for users through various intake methods including phone, email, and in-person requests. This role requires a met ...
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medical front desk specialist
1 week ago
Randstad Atlanta, United Statesmedical front desk specialist. · atlanta , georgia · posted 10 days ago · job details · summary · $ $20 per hour · temp to perm · high school · category healthcare support occupations · referenceAB_ · job details · Are you an experienced Medical Front Desk Specialist looki ...
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Help Desk Specialist, Associate
1 week ago
Georgia State University Atlanta, United States: · Help Desk Specialist, Associate · Georgia State University · Instructional Innovation and Technology · Client Services · Why work at Georgia State University (GSU)? GSU is listed as the No. 2 most innovative university (U.S. News & World Report, It is a thriving resea ...
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Medical front desk specialist
2 weeks ago
Randstad Atlanta, United States TEMPORARY, Full timeAre you an experienced Medical Front Desk Specialist looking for your next position in Dunwoody, GA? We are looking for a skilled healthcare professional who is professional and demonstrates excellent customer service towards patients. This position will be responsible for managi ...
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Medical front desk specialist
3 weeks ago
Randstad Atlanta, United StatesAre you an experienced Medical Front Desk Specialist looking for your next position in Dunwoody, GA? We are looking for a skilled healthcare professional who is professional and demonstrates excellent customer service towards patients. This position will be responsible for managi ...
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Help Desk Support Specialist
1 week ago
TechTalent Squared Atlanta, United StatesAs a Help Desk Specialist 1, you will be the first point of contact for technical support within the organization, providing assistance and resolving technical issues for users through various intake methods including phone, email, and in-person requests. This role requires a met ...
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Help Desk Support Specialist
4 weeks ago
Talent Groups Atlanta, United StatesSupport Technician (IT) is responsible for providing technical support to all internal and external users who utilize County systems. The End User Support Technician takes/prioritizes incoming requests, performs troubleshooting, resolves and documents issues for all County comput ...
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Help Desk Support Specialist
2 weeks ago
Cynet Systems Atlanta, United StatesJob Description: Under direct supervision, provides assistance to computer system (desktop/laptop) users. · nswers questions or resolves computer problems for clients in person, via telephone, email, or from remote locations. · This position will be onsite. · Qualifications: ...
Front Desk Specialist - Snellville, United States - Athens Orthopedic Clinic
Description
The valuable final product of the Front Office Specialist is to provide exceptional customer service, to ensure that our patients arrive for their appointments, to ensure that our patients arrive on time, and to contribute to the financial success of the company by collecting appropriate co-insurance and co-payments.
The following responsibilities are applicable to this position:
Customer Service - Create a culture of exceptional customer service by continually exceeding our patients expectations, properly maintaining and cultivating positive relationships with patients, therapists, referring offices, and fellow employees.
This includes but is not limited to ensuring that patients are scheduled properly, ensuring therapists are blocked off correctly, managing sudden available spots, as well as a lack of open appointments, and ensuring scripts are scheduled in full.
This includes scheduling post operative patients correctly according to their physicians' clinical schedule and special requests.Chart Management - Ensures proper information is obtained from the patient (i.e.
identification, patient history, insurance information, insurance card, missed appointment policy, Medicare cap information, consent to treat, workers compensation information, etc.)
Greeting Patients - Responsible for being the first friendly face or friendly voice that our patients come into contact with and to be pleasant and personable with all Therapy patients.
Creating Deposits - The Front Office Staff is responsible for following all money handling procedures, collecting co-pays and co-insurances from patients, creating a ledger for the billing company to ensure that the proper amounts are posted to the correct accounts and dates of service and creating a deposit for the bank.
Tracking Referring Physicians and Other Statistics - Track the numbers of referring physicians and determine whether they are new or existing referrals.
Patient Account Management - This encompasses many items, the key items are Medical Record Requests, charge corrections, requests for information, and HCFA's, logging insurance information for back office staff and handling simple patient billing concerns.
Education/Skills/Experience:
The successful candidate will possess the following education/skills/experience:
High School Diploma or equivalent
Working knowledge of Medicare and Medicaid regulations, billing, charges and collections
Ability to multi-task in a fast paced work environment
Proficient with Microsoft Office software - Word, Excel, Outlook
Track record of exceptional customer service
Front Desk experience in a health care setting preferred. Demonstrates a high level of customer service and interpersonal communication skills
Ability to quickly adapt to new work environments and personnel