- Collect the necessary information to complete the initial client intake screen
- Answer general questions from renters/homeowners and discuss agency services with potential clients via phone, in person and email
- Refer potential clients that are outside of organization service offerings to other organizations that could help as necessary.
- Assist housing counseling team to ensure the intake process is update and efficient; prepare and submit data to be included in reports.
- Network with other service providers to strengthen services and referrals
- Stay current with service offerings; worth with external attorneys with needed
- Represent the organization at external meetings, events, etc; participate in staff training; remained information of changes in regulations, statues, ordinances etc.
- Safeguard client security and confidentiality
- Other duties as assignedQualifications
- Bachelor's degree in related field or equivalent experience
- Demonstrate the ability to communicate clearly and possess good analytical, problem solving, and writing skills with strong attention to detail
- Demonstrate the ability to recruit and manage volunteers
- Must be organized, thorough, accurate and possess proficiency with computer and related needs
- Possess good teamwork skills and the ability to work with a diverse population
- Ability to work independently and as part of a team
- Strong written and verbal skills
- Ability to attend evening and weekend meeting as needed
- Bilingual English/Spanish a plus
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Fair Housing Specialist - Indianapolis, United States - DaMar Staffing
Description
Job DescriptionClient Profile- A private, nonprofit civil rights/fair housing organization founded in 2011. Its mission is to ensure equal housing opportunities by eliminating housing discrimination through advocacy, enforcement, education and outreach.Job Summary- The fair housing specialist is responsible for engaging with potential clients including starting the intake process, conducting research, and other functions assigned by the Executive Director.
DutiesStarting salary:
$38, 000 to $40,000 depending on experience; competitive health insurance and benefits
Hours: 8am to 5pm (1hour lunch) (Hours could vary); criminal background check will be completed