Falcons Summer Camps Communications - Atlanta, United States - Headfirst Professional Sports Camps

Headfirst Professional Sports Camps Atlanta, United States

1 month ago

Show more Collapse job

Description

Title + Job ID

Falcons Summer Camps Communications & Customer Experience Coordinator:

The Position

Atlanta Falcons Football Summer Camp is five days of football instruction and competition within our custom-built curriculum for all children ages 5-13. We are looking for a Communications & Customer Experience Coordinator, as part of our on-site leadership team, to manage communications projects on behalf of the Atlanta Falcons brand and the on-site customer experience through email, phone and in-person communications surrounding all things Atlanta Falcons Summer Camps. We provide the training, resources and equipment for successful camp communication but need you to bring camp to life with your enthusiasm, leadership and dedication to each camper and family's experience.

What You'll Do

Be the face of the Atlanta Falcons owning the customer experience for your camp location through inbound and outbound phone, email, and in-person interactions with parents and families as the person who knows them best.
Communicate and collaborate effectively with on-site leadership and the Headquarters' Customer Service Team to ensure the delivery and execution of first-class customer service and program excellence.
Manage family accounts and relationships, accurately and fully capturing and tracking inbound and outbound conversations, requests, inquiries, and enrollments through camp databases.
Act swiftly and anticipate how small details may impact a camper's experience and work proactively to problem-solve issues as they arise, ensuring that each camper's experience is safe and impactful.
Creatively capture and prepare photos and camp updates for family insight and visibility as well as program marketing materials.
Represent the Atlanta Falcons professionally and respectfully throughout all facets of your day to campers, parents, site and facility partners, and any guests you encounter while on the clock and in uniform.
Be a loyal, dedicated, and responsible team member who consistently shows up on time and ready to work for the campers and the rest of your team.
Additional responsibilities as assigned by the camp's Site Leader and/or Headquarters team.

About You

3 years of knowledge and skills earned at an accredited undergraduate institution (majors in communications, sports management or business viewed favorably)
Experience working with children, preferably in an athletic or educational setting.
Passionate about brand presentation, customer relationship building and making a positive impact on the lives of children, families, and coaches.
Able to effectively interact and communicate in-person, over the phone and through written updates with parents and families on a daily basis.
Committed to the camp mission, top-notch program quality, the rest of your team and our campers and their families for the full duration of the summer camp season.
Able to do seated, computer-based work and remain upright and standing for multiple hours at a time, to walk and/or run quickly around large outdoor grass and dirt-covered fields.
CPR/First Aid Certified, or able to obtain CPR/First Aid Certification before the first day work.
Committed to adhering to the Falcons Summer Camp Cell-Phone Free policy, powering down, and putting away cell phones for the duration of your shift.

Perks and Highlights as a Camps Team Member

Work on behalf of a global brand and obtain transferable skills and job experience within the communications industry of professional sports.
Exclusive access to optional professional development opportunities hosted by our full-time Headquarters team.
Being active and outdoors all summer in and around Atlanta.
A mid-season complementary catered lunch for all staff on site.
Build valuable leadership experience.
Join an incredible team of like-minded, passionate people.

Additional Camp Information

Time Commitment: Available for pre-camp trainings and all weeks of programming
Camp Dates & Locations: June 3rd – July 19th, no camp the week of July 1st.
- Please note: Camp locations change weekly. All staff must have reliable transportation to get to site each day. Please, visit the following link to see our 2024 camp schedule:
Schedule: Monday-Friday 7:15 am-3:45 pm
Compensation: $16 / hour with up to 2.5 hours of overtime expected per week paid at $24/hour.
Extended employment opportunities: Hitting and fielding small-group lessons Monday – Thursday from 3:15 – 4:00 pm (Paid at $43.75 per lesson).
More about the program:
- Campers and staff of all backgrounds and gender identities are welcome at camp.
- We are a phone-free and nut-free working environment.
- To learn more, please visit:

Headfirst Professional Sports Camps is proud to be an Equal Opportunity Employer. We value diversity and inclusivity across our Headfirst community, and we strongly encourage individuals from underrepresented groups and those who might need a reasonable accommodation to apply.

We have other current jobs related to this field that you can find below

Chief Development Officer

1 week ago

Camp Twin Lakes Atlanta, United States

Camp Twin Lakes (Camp) is a nonprofit organization that offers year-round recreational, therapeutic, and educational programs for children and families facing serious illnesses, disabilities, and life challenges. Camp Twin Lakes hosts camps at three fully accessible and medically ...
Day Camp Site Lead

1 week ago

YMCA of Metro Atlanta Atlanta, United States Part time

As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we're looking for you to join us as we carry out our mission ...
Account Manager

5 days ago

FlightBridge Atlanta, United States

About FlightBridge · FlightBridge, a subsidiary of CAMP Systems International, is the only online booking and management platform for the private and business aviation industry, connecting aircraft operators, Fixed Base Operators (FBOs) and vendors. FlightBridge makes it easy to ...
School and Family Evening/Weekend Educator

1 week ago

Zoo Atlanta Atlanta, United States Part time/Regular

Job Description: · Zoo Atlanta Job Description · Title: School and Family Evening/Weekend Educator (Levels I, II, and Lead available dependent upon years of experience and education) · Posted: April 2024 · Start Date: August 2024 (Mandatory Training August 3 & 4) · Department: ...
NDMV AmeriCorps Youth Futures Associate

1 week ago

International Rescue Committee Atlanta, United States

Requisition ID: req51867 · Job Title: NDMV AmeriCorps Youth Futures Associate · Sector: Youth Services · Employment Category: Volunteer · Employment Type: Full-Time · Compensation: USD - Monthly · Location: Atlanta, GA USA · Work Arrangement: In-person · Job Description · BACKGR ...
Program Coordinator

3 weeks ago

Empify Atlanta, United States

Company Overview · Empify, Inc. is a market leader in the fintech space, and has always had a stronghold in both building and providing the financial tools and resources that target the 99% of the population Wall Street tends to overlook. Since 2017, Empify has impacted millions ...
Software Application Engineer

1 week ago

Workday, Inc. Atlanta, United States Full time

About the Role · Are you a software developer that wants to be at the top of your game? Be a game changer at Workday · Do you like the challenges of solving complex business problems that can help millions of users? · Do you do your best work when collaborating with small agile t ...
Administrative Assistant

1 week ago

YMCA of Metro Atlanta Atlanta, United States Full time

As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we're looking for you to join us as we carry out our mission ...
Aircraft Maintenance Technician II

1 week ago

Jet Linx Atlanta, United States

The Aircraft Maintenance Technician 2's main objective is to support the company by performing maintenance on Jet Linx managed aircraft. Along with performing all tasks assigned by the Director of Maintenance, Regional Maintenance Manager, and District Maintenance Supervisor, the ...
Data Administration Coordinator

3 weeks ago

YMCA of Metro Atlanta Atlanta, United States Part time

As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we're looking for you to join us as we carry out our mission ...
Swim Instructor II

2 weeks ago

YMCA of Metro Atlanta Atlanta, United States Part time

As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we're looking for you to join us as we carry out our mission ...
Family Service Advocate

1 week ago

YMCA Of Metro Atlanta Atlanta, United States

As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we're looking for you to join us as we carry out our mission ...
Membership Service Center Specialist

1 week ago

YMCA of Metro Atlanta Atlanta, United States Part time

As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we're looking for you to join us as we carry out our mission ...
Group Exercise Instructor I

1 week ago

YMCA of Metro Atlanta Atlanta, United States Part time

As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we're looking for you to join us as we carry out our mission ...
Coordinator, Camp Experience

2 weeks ago

WinShape Foundation Atlanta, United States

Overview: · Scope of Position: Work with the Camp Experience team to develop and deliver the full WinShape Camps for Communities palette of camp activities and culture. Collaborate on the creation of a culture of engaging fun, belonging, and the production of relevant, age-speci ...
2024 Summer Day Camp Manager

6 days ago

City of College Park, GA Atlanta, United States

Salary: $18.00 Hourly · Location : College Park, GA · Job Type: Seasonal · Job Number: SUMCMPMGR24 · Department: Recreation Programs · Opening Date: 02/21/2024 · Closing Date: 6/14/2024 11:59 PM Eastern · FLSA: Non-Exempt · Summary · The City of College Park Department of ...
Summer Camp Nurse

2 weeks ago

Camp Hale Atlanta, United States

Job Description · Job Description$1400 a week plus travel reimbursement to beautiful New Hampshire · Room and board provided · Location: Sandwich, NH · Established in 1900, Camp Hale is a sleepaway summer camp for Boston-area youth ages 6 to 17 years old to experience a range of ...
Account Manager

13 hours ago

FlightBridge Inc Atlanta, United States

About FlightBridge · FlightBridge, a subsidiary of CAMP Systems International, is the only online booking and management platform for the private and business aviation industry, connecting aircraft operators, Fixed Base Operators (FBOs) and vendors. FlightBridge makes it easy to ...
Bus Driver

1 day ago

YMCA of Metro Atlanta Atlanta, United States Part time

As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we're looking for you to join us as we carry out our mission ...
Sports Camp Counselor

3 weeks ago

Druid Hills Golf Club Atlanta, Georgia, United States Part time

Rate: $18/hr + · About the Role · We are looking for a Sports Camp Counselor to supervise young members and make sure they learn and have fun. What do Sports Camp Counselors do? The most important out of all Sports Camp Counselor duties is to ensure our junior members are safe at ...