IT Knowledge Management Support - Remote, US

+ Oversee Client Service Specialist teams + Ensure high-quality technical support + Conduct quality monitoring of calls and tickets Team Leadership: Provide oversight for the teams, ensuring alignment with organizational goals. · Client and Partner Relations: Act as a point of e ...

We're hiring a Global Support Manager to build and lead Unstructured's global customer support function from the ground up. This is a true builder role: you'll design the operating model, hire and develop small, high-impact regional support teams (initially ~2 engineers per regio ...

+A Customer Support Manager will oversee a team of Customer Support Specialists and drive operational improvements to enhance efficiency and customer experience. · Responsibilities:Lead, coach, and mentor a team of Customer Support Specialists · ...

We are seeking a Manager, Creator Support (Affiliate) to join our Product team, · where you will help deliver an exceptional support experience for the brands who use ShopMy. Own resolution of complex, high-impact inbound support issues related to affiliate networks · Act as an e ...

We're looking for a hands-on Customer Support Manager to build, lead and scale a high-quality support organization. · This is a player-coach role where you'll design the foundation of support operations while also rolling up your sleeves to handle frontline support during the ear ...

Join ShopMy – Powering the Future of Digital Marketing. · ...

This role is a cornerstone for customer satisfaction with high-impact, cross-functional collaboration across Sales, Product, Engineering, Finance, and Customer Success. · ...

As a Support Manager you will be responsible for developing and motivating a team of technical experts while leading day-to-day operations of the technical support team. · ...

We're looking for a Support Manager who deeply cares about customers and understands that great support is built through strong systems, clear ownership, · Own daily and weekly performance across support channels (email, chat, · phone), including wait times · , backlog · , resolu ...

We seek a Manager, Customer Support to help us lead and guide our support experience. Working on this team will provide you with the opportunity to enhance customer experience.Guide day-to-day support functionsCoach engineers on their career developmentImprove Support processes f ...

The Manager will lead Loop's Support organization while serving as a strategic partner to the rest of Merchant Success. This includes defining how Support scales at Loop leading performance escalation strategy prioritization frameworks and systems that power merchant experience. ...

The Manager, Pathology Support is responsible for continuous improvement accountabilities within Oncology Commercial Operations. · This position will be focused on coordinating projects, production/sample acquisition, continuous improvement, and operational efficiency. · ...

This position is intended to supervise the Technical Assistance Center's (TAC) daily business activities in order to provide the highest level of service to our customers. · ...

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. · ...

The National Account Support Manager reports to the Project Manager and is responsible for the strategic oversight of service for assigned accounts. This role includes developing and implementing consistent account management processes, focusing on equipment performance and custo ...

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. · ...

This role is available Remote (US/CAN) and requires both strategic vision and operational excellence. · Leadership & Team Development · Operational Excellence & Scaling · ...

We are seeking a Manager Remote Sales Support to join our team at Remote in the United States location in Remote. By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. · ...

Create, update and maintain CMDB records for Configuration Items. Conduct annual audits/inventories and reconcile with CM CI records. · ...

The Operations Manager for the Patient Support team oversees daily execution and contributes to long-range performance planning for the team responsible for resolving patient issues related to prescription access. · ...