Manager, Technical Support - USA - Remote

The Technical Support Associate will play a critical role in shaping how customers experience Studio Designer. They will own customer issues from first contact through resolution, provide high-quality technical support via email and chat, educate customers on different features a ...

We are seeking a Technical Support Engineer I to join our team, · offering enterprise-level assistance to our valued customers. · In this role, you will diagnose and troubleshoot both software · and hardware issues while aiding customers in application installations. · We priorit ...

The Technical Support Engineer will be responsible for delivering world-class technical support to customers integrating and deploying Lynx solutions. · ...

· Description · Position at LeadVenture · Technical Support Specialist · Provide technical support to all customers using a ticket-based case tracking system and knowledge base. This requires comprehensive knowledge of the Dealer Spike Web Platform and web development skills. Te ...

Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. · Backed by Insight Partners, we're building the next chapter of growth by investing in people and product to rais ...

The Customer Technical Support's primary responsibility is providing technical support for CSI customers, internal and external, by staging, installing, and troubleshooting issues in both hardware and software CSI products. · ...

This role is a cornerstone for customer satisfaction with high-impact, cross-functional collaboration across Sales, Product, Engineering, Finance, and Customer Success. · ...

Bridgeway is seeking a motivated Technical Support Analyst to assist in managing and maintaining our software platform and infrastructure. · This role is ideal for candidates eager to develop their skills in system administration network support and software operations. · Monitor ...

We're looking for a Technical Support Engineer to join our growing Technical Support team and help deliver a world-class support experience across both our Consumer and Elite Sporting customer base.This is a highly hands-on, customer-facing role where you'll act as a key technica ...

· EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs mor ...

We are seeking a driven and technical individual to join our Customer Care team as a Technical Support Engineer. This role involves providing exceptional technical support for the Appspace platform to customers via phone, email, chat and remote sessions. · A Day in the Life of a ...

Vectra is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. · The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intell ...

We're Watts. Together, we're reimagining the future of water. · We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable r ...

The Enterprise Technical Support Team at Airtable plays a pivotal role in helping our customers unlock the full potential of our platform. We work closely with an exciting range of customers to solve complex business challenges and ensure they achieve their goals while seamlessly ...

The Technical Support Officer implements and supports cloud-based solutions for messaging, collaboration and endpoint management. · Oversee and maintain the companies Microsoft 365 cloud environment. · Monitor usage patterns to ensure efficient use of the system. · ...

Company Description · At Amwell, we're transforming healthcare for all—powered by technology and inspired by people. Here, your ideas don't just matter—they drive real change, improving lives on a global scale. · We marry technology and innovation with clinical excellence to prov ...

We are looking for a Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide front-line technical expertise across our hosted environments, taking ownership of escalated issues related to Azure Virtual Desktop Infrastructure (VDI), MSIX ...

We're looking for a highly capable fast-thinking Technical · Support Engineer to help manage the increasing volume of technical support requests from our merchants (a Tabs customer). You will be the first line of defense for troubleshooting issue resolution and merchant educatio ...

We are seeking a Technical Support Specialist to join our team. The ideal candidate will be responsible for resolving escalated technical issues and driving continuous improvement in product and support processes. · Technical Troubleshooting & Resolution: Serve as the escalation ...

+ Oversee Client Service Specialist teams + Ensure high-quality technical support + Conduct quality monitoring of calls and tickets Team Leadership: Provide oversight for the teams, ensuring alignment with organizational goals. · Client and Partner Relations: Act as a point of e ...