Senior Manager of Customer Support - United States (Remote)

In this role, you will: · Support our users across all online channels (email, Discord, website chat, forums, social medias, etc) · Create how-tos, guides, wikis, knowledge base, etc for recurring questions/issues · Collaborate with engineers on our team to debug through challeng ...

In this role, you will: · Support our users across all online channels (email, Discord, website chat, forums, social medias, etc) for non-technical issues (such as Umbrel Home order related queries) · Work with our logistics and fulfillment team to resolve order/shipping issues · ...

The Customer Technical Support's primary responsibility is providing technical support for CSI customers, internal and external, by staging, installing, and troubleshooting issues in both hardware and software CSI products. · ...

+A Customer Support Manager will oversee a team of Customer Support Specialists and drive operational improvements to enhance efficiency and customer experience. · Responsibilities:Lead, coach, and mentor a team of Customer Support Specialists · ...

The Customer Support Specialist manages incoming customer support issues, · ensuring timely resolution and exceptional service for Wayvia products and services. · This role involves addressing technical queries, · guiding customers on product functionality, · and resolving issues ...

We seek a Manager, Customer Support to help us lead and guide our support experience. Working on this team will provide you with the opportunity to enhance customer experience.Guide day-to-day support functionsCoach engineers on their career developmentImprove Support processes f ...

Tint enables SaaS platforms and marketplaces to unlock growth and improve profitability through embedded insurance and protection programs. · Provide accurate, clear, and complete information to customers regarding policies, coverage, billing, and claims · Respond to inquiries vi ...

We are a highly collaborative, good-humored and hardworking team who cares about using technology to improve patients' lives. · ...

We are seeking a detail-oriented and customer-focused Bilingual (FR/EN) Customer Support Specialist to join our growing Service Operations team. · Provide inbound call support in both English and French · Respond to inbound customer inquiries in both English and French via email, ...

· The Customer Support Specialist plays a vital role in maintaining customer loyalty by providing timely and effective solutions to customer inquiries. · Professionally interact with customers via various channels such as phone, email or zoom, · Listen actively to customer issue ...

· Who is Boulevard? · Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. · Before launching in 2016, our founders spent months ...

+Job Summary:We're looking for a mid-level Customer / Technical Support Specialist who puts customers first and brings strong judgment, empathy, and common sense to every interaction.+ · +This is a fully remote role.Key Responsibilities · Serve as a primary point of contact for c ...

We re looking for someone excited to help solve customer problems providing support through our various channels email Slack and Zoom A typical day might consist of working tickets in Zendesk jumping on a call to support a customer helping out teammates participating in the gener ...

Are you a visionary support leader passionate about turning customer service into a competitive differentiator? · Appspace is seeking a dynamic and highly experienced VP , Customer Support to lead our worldwide team. · This pivotal role reports directly to the Customer Success Le ...

Second Front Systems (2F) seeks an experienced Director of Customer Support to lead and scale customer support function in support of U.S. national security missions. · ...

We need to get new buildings and parkers successfully on our platform, while also ensuring that our existing customers have a top-notch parking experience. · ...

Glooko helps people with diabetes manage their disease more easily and cost-effectively. · Competitive salary based on experience and geographic locationPre-IPO stock incentivesFull benefits: medical, dental and vision/li>Ancillary Benefits include annual reimbursement on fitness ...

We're looking for a hands-on Customer Support Manager to build, lead and scale a high-quality support organization. · This is a player-coach role where you'll design the foundation of support operations while also rolling up your sleeves to handle frontline support during the ear ...

Role Overview: · As a Customer Support Specialist, you will serve as the primary point of contact for customers, handling inbound calls, support tickets, and inquiries. You will be responsible for troubleshooting technical issues related to our medical imaging software and ensure ...

About Parkade · At Parkade, we're on a mission to transform the way buildings think about and manage their parking. Our platform helps multifamily and commercial properties unlock new revenue, streamline operations, and deliver a dramatically better experience for tenants and res ...

GlossGenius is building an ecosystem enabling entrepreneurs to succeed and we are looking for a Customer Support Expert who will support customers throughout their entire customer journey. · ...