Branch Manager - Tucson, United States - W.W. Williams

W.W. Williams Tucson, United States

12 hours ago

Description

Branch Manager in Tucson, AZ at The W.W.Williams Company **Location:**

**Experience:**

1 to 2 years **Job Description**

***BRANCH MANAGER Tucson, AZ:***

**W.W. Williams**, a diesel engine and heavy-duty transmission distributor, maintenance and repair service provider looks to hire a ***Branch Manager*** to direct and coordinates activities of the Branch. The ***Branch Manager*** works in cooperation with the Sales Department, to develop and maintain a satisfied and loyal customer base through excellent customer service by performing the following duties personally and through subordinate managers.

***Essential Duties and Responsibilities include the following:***

Plan annual operating budget considering long and short-term goals, objectives and/or strategies.

Plan and provide weekly, monthly and quarterly business forecasts vs. annual operating plan and actual results.

+ Analyzes costs, operations, and/or forecast data to determine Branch's progress towards stated initiatives. (e.g. Productivity, Wheeltime implementation, technician recruitment and retention, etc.)

+ Recommends and implements corrective action or procedural changes based on findings of above analyses. Monitors success of these changes to assure continuous improvement.

Leads related change efforts at the local level.

Reviews monthly operating results against forecast and annual operating plan, to identify areas of focus and improvement.

Meet weekly with Sales Representatives to review sales activities and identify shortfalls and areas of opportunity to achieve top line revenue dollars.

Make weekly joint sales calls with Sales Representatives to top or prospective customers.

Ensures compliance efforts regarding safety, environmental and fiscal responsibilities and standards.

Responsible to communicate branch objectives and goals and motivates employees to reach them.

Resolves customer issues to the best possible outcome, maintain satisfied and loyal customers, as measured by Net Promoter scoring.

Seeks and considers employee suggestions/recommendations, resolves employee issues to the best possible outcome as measured by employee engagement and retention.

Maintains facility and equipment to corporate standards and specifications; negotiates with local providers of services and/or repairs to keep facility/equipment expenses within budgets.

Recruits, promotes and/or hires qualified candidates for Branch job openings. Evaluates employees' performance and creates development plans to improve their performance in their current role or to prepare them for a future role. Terminates employees for cause or for unacceptable performance levels. Analyzes the need to add or replace positions, justifying these changes through the approval process.

Promotes and maintains a workplace culture of engagement, communication, and respect.

***Education/Experience:***

Bachelor's degree (B.A) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Successful candidate should have knowledge of Microsoft Word, Microsoft Excel, Karmack, SXTrend inventory and order processing system, manufacturing software and Human Resource Systems.

When you join the **W.W. Williams** team, you become part of a company that impacts millions of Americans daily. As a leader in the transportation service, repair and parts industry, **W.W. Williams** offers flexibility and tailored solutions for your transportation repair needs. Our mission is to be the trusted provider of innovative, timely solutions that surpass your expectations.

Join us for a career where you'll grow both personally and professionally in a welcoming, diverse, and inclusive environment.

Competitive wages and benefits. EOE/AAP/M/F/Vets/Disabled, DFWP.

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