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    CSFP Intake Worker - Los Angeles, United States - Los Angeles Regional Food Bank

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    Description

    Job Description

    Job Description

    POSITION: CSFP Intake Worker

    SUPERVISOR: Programs Manager

    STATUS: Hourly/Non-Exempt

    PAY RANGE: $20.00 per hour

    COMPANY

    The Mission of the Food Bank is to mobilize resources to fight hunger in our community. The Food Bank serves more than 900,000 clients on a monthly basis and, in 2020 distributed 174 million pounds of food, the equivalent of 143 million meals. Los Angeles Regional Food Bank employees are hired because of their skills, and because of their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees.

    ESSENTIAL FUNCTION

    The CSFP Intake Worker is responsible for providing timely customer service and support to prospective and current participants. Assist with the recruitment, evaluation, enrollment, and orientation of existing and new clients. Provide guidelines to clients regarding the distributed products. (CSFP: Commodity Supplemental Food Program, a USDA program that serves seniors.)

    WHAT YOU'LL DO

    Food Kit Assembly and Management: Assist in the timely assembly of food kits. Conduct inventory to ensure adequate stock. Coordinate with the delivery driver for the setup and breakdown of the distribution area. Ensure a safe and orderly distribution process.

    Client Interaction and Solicitation: Solicit potential clients during food distribution at participating agencies. Educate potential clients about the benefits of CSFP. Conduct outreach to attract new clients.

    Client Enrollment and CSFP Software Scheduling and Reporting: Enroll clients using the CSFP software. Develop weekly/monthly outreach/intake schedules. Complete monthly reports. Acknowledge that duties and responsibilities are subject to change based on business needs.

    QUALIFICATIONS

    • High School Diploma or equivalent.
    • 1-2 years' experience with Social Service Agency.
    • Must be computer literate.
    • Must be detail-oriented and pay close attention to accuracy.
    • Ability to properly handle confidential information and records.
    • Able to analyze information gathered in order to identify potential problems or discrepancies.
    • Able to perform duties on a tight schedule.
    • Familiar with the Los Angeles County area.
    • Drive personal vehicle to distribution site(s) on a regular basis.
    • Regularly required to sit, stand for up to 4 hours per day; must be able to bend, squat, push, pull, and lift up bins of product from 25 to 35 pounds in weight from heights of 36" to 48".
    • Will be responsible for the timely set up and break down of distribution stations throughout the day, including pop-up canopies, tables and chairs
    • Valid CA Driver's License and access to a reliable and insured vehicle. Required to travel within Los Angeles County. May be scheduled to work at either facility in Los Angeles, CA, or the City of Industry, CA
    • May need to commute between Food Bank facilities in Los Angeles, CA, or the City of Industry, CA
    • Passion for the Food Bank's mission and commitment to the seven values of the organization: respect, stewardship & accountability, collaboration, urgency, service, integrity, and diversity.

    BENEFITS

    We offer a comprehensive benefits package:

    • Medical, dental, vision and flexible spending accounts.
    • Employer paid Life Insurance and Long Term Disability.
    • 403(b) retirement savings plan.
    • Employee Assistance Program.
    • Vacation: Two weeks for the first three years.
    • Sick Time: Nine days per year.
    • Holidays: Nine paid holidays, eligible upon date of hire.

    As a part of the Food Bank's pre-employment screening process, all potential employees are subject to a Criminal Background Check.

    In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties.

    Los Angeles Regional Food Bank is proud to be an "Equal Opportunity Employer."


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