Financial Aid - Cleveland, United States - Lakeshore Technical College

Lakeshore Technical College Cleveland, United States

4 weeks ago

Full time

Description

Financial Aid / Veteran Specialist

# of Weeks: 52
Hours per week: 40.00
Work Schedule Days: Monday, Tuesday, Wednesday, Thursday, Friday
Schedule: Monday-Friday, eight hour shift.
Reports To: Financial Aid Manager
Recruitment Group: Full-Time Non-Exempt (Hourly)
Multiple Locations - See job description for more details: No
Closing Date:
Salary Expectation: $19.58 to $20.32 per hour (Note: The hourly rate will commensurate based on education and occupational experience).
LAKESHORE'S MISSION:
Transform individuals to strengthen our communities through innovative and accessible learning.

Full-time Benefits Include:
Competitive health, dental, vision insurance
Up to $3,000 in tuition reimbursement annually | Professional development and growth opportunities
6.9% Wisconsin Retirement System (WRS) savings - matched dollar for dollar | 403(b) and 457 retirement savings options
College paid life and disability insurance | Health and dependent care Flex Spending Accounts
Onsite fitness center and walking path | Up to 8 weeks paid New Child Leave
Onsite wellness screenings

Lakeshore also offers generous paid time off starting with 10 days of vacation, 15 days of sick/personal leave,
10 holidays, and a one-week winter break.

Additional Perks:
Local discounts on food, entertainment, and events | Discounts on cell phone plans and rental cars
Common Read events | Culinary experiences from onsite emerging chefs | Identity theft protection
"Dress for your day" | Employee recognition and appreciation events
Campus closed Fridays during summer

Benefits begin the first of the month coinciding with or following hire.
For additional information on our vast array of benefits, read through our benefits guide.

SHIFT: Day/evening/weekend hours | Flexible based upon the needs of the College

LOCATION: Lakeshore Technical College - Cleveland, Wisconsin

POSITION SUMMARY: Responsible for performing specialized work in Financial Aid with an emphasis in veteran benefits. Assist in coordination of all districts financial aid programs and agency benefits. Provide financial aid advising and recommendations to customers. Analyze, reconcile, and resolve issues with financial data for all financial aid programs. Provide an exceptional customer service experience to both internal and external customers throughout every interaction.

REASONABLE ACCOMMODATIONS/ADA: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

ESSENTIAL JOB FUNCTIONS (Other duties may be assigned):

(50%) Financial Aid

Provide 5 Star Customer Service: Advise students regarding resolution of complex individual financial aid problems. Advise enrolled and prospective students concerning the financial aid process and financial planning of school-related expenses. Explain technical or complicated information concerning individual financial aid eligibility/awards in an informative and sensitive manner.
Financial Aid Authorization: Responsible for the authorization and release of financial aid in accordance with all regulations. Ensure that financial aid has been appropriately disbursed or credited based on the student status.
Maintain Compliancy: Assist financial aid manager as needed. Assist in the development of office policies, procedures, and operational documents. Provide back up for assigned exit loan counseling. Serve as back up for communication generation. Serve as backup for submitting verification reporting. Serve as the college's non-primary DPA.
Processing Student Data Records: Import, export, and analyze data records using Serve as backup for monitoring incoming ISIRs for discrepancies and student outreach.
Determine Satisfactory Academic Progress: Review each student aid recipient's academic performance and determine whether academic progress is being achieved and communicate results to internal and external customers. Analyze warning/probation/suspension/academic appeals and plans.
Remote units and classes: Serve as backup for shared programs and consortium agreements for students and staff.

(50%) Veterans

Certification and Eligibility: Coordinate veteran's benefits with financial aid by maintaining and amending awards. Monitor satisfactory academic progress and program graduates. Report necessary information to the Veteran's Administration and students. Process/analyze information received and send enrollment certifications either electronically using software or by paper copy. Calculate supplemental stipend payment for chapter 33 Post 9/11 veterans. Determine eligibility for veteran priority registration.
Maintain Compliancy: Research and keep abreast of new and changing federal and state regulations and programs by attending education opportunities. Maintain student files according to Veteran's Administration regulations, work with program reviewers for federal and local audits. Maintain membership and participation in WACRAO; serve as designated user to Federal Army Tuition Assistance and Navy Tuition Assistance; serve as the College's primary Certifying Official. Coordinate and maintain WI GI Bill program. Submit and maintain listing of new program information and program changes to the federal Veteran's Administration.
Complete Reporting: Complete required federal, state and local reports in a timely manner, such as state Veteran's Administration forms. Collaborate with Student Billing regarding payments, refunds, and return of funds for federal and state Veteran's Administration Benefits. Coordinate with required staff to receive and complete Department of Defense Memorandum of Understanding as well as Military Friendly School Survey within required timeframe.

SUPERVISORY RESPONSIBILITIES:

None

EDUCATION AND EXPERIENCE

Associate degree in accounting or in a related discipline required.
Bachelor's degree in accounting is preferred.
Two to three years of relevant occupational experience required.

CERTIFICATIONS, LICENSURE, REGISTRATION:

None

TECHNOLOGY SKILLS:

Proficient in the use of Microsoft Office Suite programs (Word, Excel, PowerPoint, Outlook, etc.).
Ability to navigate through Windows; access college network system; understand database concepts; and download and manage various applications and files.
Ability to quickly adapt to new technology and be able to support any software or hardware that is used by the College.

OTHER KNOWLEDGE, SKILLS, AND ABILITIES:

Exceptional customer service and communication skills.
Excellent organizational skills and ability to work under pressure.
Ability to work independently as well as within a team, take initiative, and identify needed action without continual direction.
Thorough understanding of recruiting methods and best practices with experience using social media and various job board platforms.
Creative and strategic thinker proactively seeking opportunities and proposing new ideas and/or solutions.
Ability to effectively problem-solve and provide solution-based recommendations.
Detail oriented and ability to multi-task.
Demonstrate the ability to lead, advise and educate employees at all levels of the organization.
Must be results-oriented and demonstrate flexibility, working effectively in a fast-paced, ever-changing environment.
Must be hands-on and capable of producing work with limited support staff.
Exemplify college values in all staff and student interactions, as well as services delivered.
Ability to establish and maintain effective working relationships and relate successfully with staff, students, and people of diverse cultural, social, or educational backgrounds.
Fluent, bilingual individual is beneficial.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

While performing the duties of this job, the employee is regularly required to sit and talk or hear.
The employee frequently is required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment may require multi-tasking.
The noise level in the work environment is usually moderate.

This job description is designed to cover the basic functions of the job and is not considered a detailed description of every job duty that is required, other duties may be assigned as needed. Duties, responsibilities, and activities may change at any time with or without notice to ensure the successful delivery of organizational objectives.

CONDITION(S) OF EMPLOYMENT:

Employment conditional on completion of a Background Information Disclosure (BID) with the results acceptable to the College.

Valid State of Wisconsin driver's license is required.

#LakeshoreProud

Lakeshore Technical College does not discriminate on the basis of race, creed, color, national origin, ancestry, religion, sex, disability, age, sexual orientation, genetic testing, lack of English skills, arrest or conviction record, political affiliation, veteran status, parental status, marital status, pregnancy or other protected categories, in its services, employment, programs, and/or educational programs and activities, including but not limited to admissions, access and participation. The college attempts to be in compliance with all federal laws including but not limited to Title IX & section 504. Inquiries regarding nondiscrimination policies are handled by the executive director of human resources/affirmative action officer, 1290 North Avenue, Cleveland WI 53015, phone or , ext. 1139.

Lakeshore Technical College provides reasonable accommodations to assist persons with disabilities to access or participate in its programs or activities. Persons requiring accommodation to access the college's programs, services, and/or employment should call LTC at or 888. Go To LTC , or TTY 711.

Website: WWW.GOTOLTC.EDU | Telephone: 1-888-GOTOLTC

To apply, visit

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