Concierge - Laguna Hills, United States - Pacifica Senior Living

Pacifica Senior Living

Verified Company

Laguna Hills, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Pacifica Senior Living is looking for a Concierge to join our team

Responsibilities:

Welcome residents and families upon entrance
Act as the point of reference for residents and families who need assistance or information and attend to their wishes and requirements
Understand residents and families needs and provide them with personalized solutions
Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations for our residents and families
Arrange events, excursions, transportation, etc. upon request from residents and families
Answer the phone and make reservations, take and distribute messages or mail and redirect calls
Respond to complaints and find the appropriate solution for residents and families

Skills:

Proven experience as a concierge; experience in customer service or relevant role is an advantage
Proficiency in English; multilingual is strongly preferred
Excellent communication skills
Polite and confident with a great deal of patience
Ability in multitasking and timemanagement
Aptitude in resolving issues with a customerfocused orientation
A high school diploma; degree in a relevant field will be a plus

Pacifica is an Equal Employment Opportunity Employer committed to hiring a diverse workforce and maintaining an inclusive culture.

All qualified applicants will receive consideration for employment, without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law.

As an Equal Employment Opportunity Employer, we comply with the Americans with Disabilities Act (ADA) to make reasonable accommodation to qualified individuals.

Qualified individuals are encouraged to discuss potential accommodations with the employer.

Our facility practices COVID safety guidelines.

Job Types:
Full-time, Part-time

Pay:
$ $16.75 per hour

Benefits: