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    Guest Services Attendant - Tampa, United States - Vinik Sports Group

    Vinik Sports Group
    Vinik Sports Group Tampa, United States

    1 day ago

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    Description
    POSITION OVERVIEW

    Join our team as a Guest Services Attendant and make a difference in providing exceptional service to our guests at all times. At our company, we value each and every guest, striving to create a welcoming and secure environment for everyone who walks through our doors.

    RESPONSIBILITIES DURING EVENTS
    • Deliver top-notch service to all guests, ensuring a positive initial interaction
    • Interact professionally with guests, vendors, and staff members at all times
    • Follow established procedures and guidelines meticulously
    • Abide by conduct standards and regulations consistently
    • Handle diverse tasks efficiently and effectively
    • Maintain a tidy and professional appearance throughout shifts
    KEY TASKS
    • Scan guest tickets upon entry to the venue
    • Engage with guests to enhance their experience
    • Enforce the fan code of conduct among all attendees
    • Ensure cleanliness and safety by implementing sanitation protocols
    • Operate elevators during events as required
    • Meet attendance requirements for a majority of events
    • Undertake additional responsibilities as needed
    REQUIREMENTS
    • Outstanding Customer Service and Troubleshooting abilities
    • Proficiency in radio communication
    • Demonstrated Leadership skills and capacity to follow instructions
    • Remain composed and focused in high-pressure situations
    • Exceptional verbal and written communication skills
    • Exercise good judgment in resolving potentially volatile scenarios
    As an equal opportunity employer, we welcome applications from individuals of all backgrounds, regardless of race, color, religion, gender, or other protected status under the law.
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