Outreach Specialist - Los Angeles, United States - Maravilla Foundation

Maravilla Foundation
Maravilla Foundation
Verified Company
Los Angeles, United States

4 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description

QUALIFICATIONS & EXPERIENCES:


  • Associates required; Bachelor's preferred (concentration in sociology or marketing is ideal). At least 2 years of outreach or eligibility experiences in a governmentfunded community organization. Sales experience a plus
  • Experience creating and/or implementing program marketing plans and/or outreach strategies preferred
  • Ability to learn and know contract goals and requirements to ensure information provided to customers is accurate and timely
  • Experience learning goals and requirements of multiple programs to ensure compliance with funding sources' policies and procedures
  • Familiarity and experience with lowincome communities in at least one, and ideally multiple areas where we offer service: East L.A., the San Gabriel Valley, the San Fernando Valley, and Antelope Valley
  • Reliable transportation and a clean driving record
- this position will involve regularly going into the field

  • Excellent customer service and ability to persuade potential clients in a meeting and/or public forum
  • Excellent oral, written and communication skills
  • Able to work well with customers (one on one setting), office staff, crew, independent consultants and the general public
  • Bilingual in English and Spanish (required); Armenian, Russian, Cantonese, Mandarin may replace Spanish

POSITION RESPONSIBILITIES & DUTIES:


The applicant must be able to:

  • Spend 3-5 days a week in the field attending events and meeting with various partners and stakeholders, as well as canvassing for potential applicants
  • Create leads and drive conversions independently by making contacts, telemarketing and canvassing potential clients
  • Grow and maintain a portfolio of property owners and/or management companies, community/faithbased organizations and local government offices such as DPSS, WIC, and Senior Centers to promote State and Federal Weatherization, Emergency Heating/Cooling and Utility Assistance programs
  • Research events to attend and community organizations with whom to partner in our service area; arrange for our presence there; and maintain a record of organizations with whom we have collaborations
  • Maintain a schedule of events and meetings they will be attending and with whom they will be meeting, to be shared with team members
  • Handle social media duties leading up to, while attending and after events; leverage social media channels to drive partnerships and event attendance
  • Make and deliver presentations of program information to a group setting for 25 or more people to convince them to enroll in our nocost programs
  • Work with team to set up tables at community events, fairs and partner meetings to provide information to the public, including during nights and/or weekends
  • Process, review and dissect files from applicants for eligibility, and make contact with applicant and property owners/managers for proper documentations and/or missing information as required
  • Enter any database information as needed to inhouse software Serv-Traq and/or other tracking/reporting platforms, conforming to federal and state data and file retention standards as needed
  • Complete reports, such as daily production, mileage claims, and scheduling, and provide updates on work assignments as needed
  • Work closely with Outreach Coordinator and other Intake & Eligibility specialists to ensure daily work is provided to keep crew production moving on an ongoing basis

Pay:
$20.00 per hour


Benefits:


  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Education:


  • Associate (required)

Experience:

- marketing/outreach: 2 years (required)


Language:


  • Spanish (required)
  • Armenian (preferred)
  • Russian (preferred)
  • Cantonese (preferred)
  • Mandarin (preferred)

Work Location:
In person

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