Program Manager - San Antonio, United States - United Services Automobile Association

United Services Automobile Association San Antonio, United States

3 weeks ago

Description

Why USAA?
Let's do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special

The Opportunity

As a dedicated Program Manager - Mid Level supporting New Business Venture and Innovation you will work with the current strategy team to support Board, CEO and President deliverables, meeting agendas, internal communications, reporting, and scorecard metrics in support of the P&C Chief of Staff office.

Focused on the management, execution, and delivery of large-scale programs consisting of multiple projects (multi-year, large cost, and scope, etc.) and/or the oversight and governance of programs to ensure alignment to the CoSAs strategic imperatives and to monitor program health. Works to achieve multi-year program deadlines, scope, and overall program benefits. Supports cross-functional teams in the development and execution of change plans in accordance with USAA's change methodology or industry best practices.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based out of our San Antonio, TX office only. Relocation assistance is not available for this position.

What you'll do:

Maintains program strategies commensurate with the level of risk, size, and complexity to ensure individual efforts align with organizational goals.
Participates in analyses, root cause identification and development and recommendation of key work products.
Facilitates meetings with executive management and project sponsors to define solutions.
Negotiates agreements, settles disputes equitably and diffuses situations.
Adheres to EPMO processes, procedures, controls, standards, tools, and templates (as required).
Adheres to governance rigor required for work efforts.
Drives the adoption and sustainment of changes within the organization in compliance with USAA's Change Management methodology.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
4 years of project and / or program management experience including experience defining a new program.
Proficient experience in Principles of Project, Program or Portfolio Management to evaluate solutions that align with organizational goals.
Proficient knowledge of program efforts management tools and methodologies.
Understanding of risk management policies and procedures.
Proficient experience in USAA's change management methodology or similar industry change management methodology.

What sets you apart:

P&C insurance experience
Previous experience supporting executive leadership
Proven experience with written and verbal communication (white papers, business updates) and visual communication (Power Point, etc)
US military experience through military service or a military spouse/domestic partner

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $ 81, $ 147,190.00 .

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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