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    Front Desk Receptionist - Colorado, United States - Zynex Medical

    Zynex Medical
    Zynex Medical Colorado, United States

    4 weeks ago

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    Description

    The Front Desk Receptionist will greet patients and guests to ensure they are directed appropriately to the right Department/Staff. The receptionist will perform other administrative and clerical duties as assigned by the supervisor/management.

    In this role, you represent the Zynex brand. This means you are responsible for providing a world-class experience to all "customers" in every interaction, every time. Every decision made must align to our mission, vision, and strategy. Every communication sent (through email, mail, or by phone) is to be professional, simple, and aligned. Every problem or bottleneck is to be resolved with an efficient solution that is consistent with our strategy.

    Competencies Needed:

    • Adaptability – Deals with change and ambiguity well; adjusts and alters behavior when change occurs so priorities are still met.
    • Customer-Focus - Implements ways to rapidly respond to customer requests for improved outcomes; works with the customer to collect accurate information about needs; goes beyond the initial thinking and remains flexible to meet customer needs; maintains strong and loyal customer relationships. In addition to patients, your customers may be coworkers, clinics, the Zynex sales team, etc.
    • Resourcefulness – Finds ways around obstacles or lack of resources; addresses potential problems and obstacles with a high degree of professionalism and in a way that aligns with the company's strategy.
    • Team player – Prioritizes team over self. Works well with peers and supervisors.
    • Internal Drive & Urgency – Demonstrates a strong desire to achieve and be proactive.

    Essential Job Duties & Responsibilities:

    • Serves by greeting, welcoming, and directing all guests appropriately and notifying company personnel of visitor arrival.
    • Credit card and expense management for multiple executives.
    • Coordinating multiple conference room calendars to ensure no double bookings.
    • Assist all corporate trainers with administrative work for onboarding new employees.
    • Help maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
    • Receive and distribute incoming deliveries.
    • Maintain reception and all common areas in a clean and tidy manner at all times. Includes breakroom restock and check daily.
    • Efficient and accurate use of office equipment, including fax machine, copier, and computer.
    • Assist colleagues with administrative tasks as directed by Management.
    • Be present & visible in the home office 5 days/week (M-F), 8 hours/day. Exceptions to this need prior approval from your direct Manager/Supervisor.

    Education Requirements:

    • High School Diploma or equivalent required; College degree beneficial.

    Physical & Environmental Requirements:

    • Fast-paced, high-volume professional environment with frequent interruptions.
    • Proficient use of office equipment including computers, copiers, fax machines, and multi-line telephones.
    • Ability to communicate effectively via spoken, written, and electronic means.
    • Ability to stand or sit for extended periods of time.

    Zynex Offers Exceptional Benefits (Full-Time Roles):

    • Health, dental, & vision insurance.
    • 401k with company contribution.
    • 8 paid holidays + up to 2 additional floating holidays.
    • 15 days Paid Time Off (PTO) for sick or vacation time; increases to 4 weeks after 2 years with the company.
    • Free and/or subsidized breakfast and lunch.
    • Health & wellness bonus up to $50/month.
    • Frequent opportunities for role transitions and advancements.
    • Up to $75/month reimbursement for community volunteer hours.
    • Employee product discounts.

    Zynex Medical is accepting applications through April 26, 2024

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