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    Automotive Service Manager - Gainesville, United States - Parks of Gainesville

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    Description

    Job Description

    Job DescriptionSUMMARYThis person will be responsible over seeing the entire service department. What We Offer:
    • Opportunity for internal promotion and career growth with company
    • Competitive pay plan
    • 401(k) retirement plan options
    • Full benefits including voluntary short and long term disability, dental, health, vision, medical
    RESPONSIBILITIES
    • Ensure customers receive prompt, courteous, and effective service
    • Serve as a liaison between technicians and customers
    • Take ownership of customers' experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer
    • Manage and hire technicians and service advisors
    • Interview and make new hires
    • Distribute work between technicians
    • Prioritize required services
    • Ensure customers have a positive dealership experience
    • Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled
    • Spend quality time building relationships with the customers
    REQUIREMENTS
    • Demonstrated ability to manage others
    • Organized and friendly personality
    • Dealership experience preferred


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