-
Front Desk Associate
2 weeks ago
Genesis Health Clubs Liberty, United StatesGenesis Health Clubs - JobID: [Guest Service / Concierge] As a Front Desk Associate at Genesis Health Clubs, you'll: Be responsible for the day-to-day operations of the Front Desk; Process guest check ins, member retention and maintain quality customer service; Answer phones, tak ...
-
Front Desk Associate
2 weeks ago
Genesis Health Clubs Liberty, United StatesGenesis Health Clubs - JobID: [Guest Service / Concierge] As a Front Desk Associate at Genesis Health Clubs, you'll: Be responsible for the day-to-day operations of the Front Desk; Process guest check ins, member retention and maintain quality customer service; Answer phones, tak ...
-
Front Desk Agent
1 week ago
Best Western Premier Liberty Liberty, United StatesJob Description · Job DescriptionWe are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing infor ...
-
Front Desk Receptionist
2 days ago
Cosmetic Physician Partners Liberty, United StatesCosmetic Physician Partners has established a chain of medical aesthetic clinics throughout the United States. Our mission is to offer exceptional leadership, support services, and an unparalleled brand experience to deliver remarkable outcomes. Our ultimate aim is to improve the ...
-
front desk coordinator
1 week ago
Howard Family Dental Hinesville, GA, United States· Position at Howard Family Dental · Front Office Coordinator · Location: 319 W General Screven Way Unit H, Hinesville, GA 31313 · Job Type: Full-time · Our growing team of professionals at Howard Family Dental is always searching for honest, caring, and hardworking individua ...
-
Front Desk Clerk
5 days ago
Gateway CSB PEO LLC Hinesville, United StatesJob Description · Job DescriptionJob Summary: Provides administrative, clerical, and secretarial functions in support of a department. Duties include drafting basic correspondence, answering telephones, providing information to callers, etc. May serve as primary contact and infor ...
-
Hotel Front Desk Supervisor
1 week ago
Homewood Suites Savannah Airport Pooler, United StatesHomewood Suites Savannah Airport is looking for a Front Desk Supervisor to serve as our guests' first point of contact and manage all aspects of their accommodation. Front Desk Supervisor responsibilities include and are not limited to registering guests, managing reservations an ...
-
Front Desk Receptionist
1 week ago
One and Only Fitness Consulting Evans, United States Part timeWe need a friendly, helpful, caring, and competent front desk staff member to help our members and guests as they enter the gym. The Front Desk Associate will cheerfully greet and direct members, guests and staff as they enter the gym. They will also be responsible for answering ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Pooler, United States Full timeJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
-
Front Desk Agent
2 weeks ago
Aimbridge Hospitality Pooler, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Supervisor
2 weeks ago
Aimbridge Hospitality Pooler, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room re ...
-
Front Desk Supervisor
6 days ago
aloft Savannah Airport Pooler, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...
-
Front Desk Supervisor
1 week ago
Aimbridge Hospitality Pooler, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...
-
Front Desk Clerk
1 week ago
Home2 Suites by Hilton Savannah Airport Pooler, United StatesDescription · Front Desk & Guest Care · We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your ...
-
Front Desk/Host
1 week ago
Dave & Buster Pooler, United StatesJob Description: · Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome · Dave & Buster's offers an attra ...
-
Front Desk Agent
3 days ago
Aimbridge Hospitality Pooler, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
1 day ago
Aimbridge Hospitality Pooler, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
4 days ago
Anikev Hospitality LLC Pooler, United StatesJob Description · Job DescriptionResponsibilities: · Front Desk Operations: · Greet and assist guests during check-in and check-out procedures. · Handle guest inquiries, requests, and concerns in a professional and courteous manner. · Maintain a friendly and welcoming atmosphere ...
-
Front Desk Agent
4 days ago
Aimbridge Hospitality Pooler, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
5 days ago
Aimbridge Hospitality Pooler, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
Supervisor Front Desk - Fort Liberty, United States - IHG
Description
JOB OVERVIEW:
Provide timely and professional check-in/check-out services in accordance with established scripting and standards.
DUTIES AND RESPONSIBILITIES:
Assist in supervising the front desk function; ensure staff is properly trained including service expectations, hotel facilities and services, local directions, property management and reservations systems, safety and emergency procedures, etc.
Up-sell rooms where possible to maximize hotel revenue.
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier or other reports, preparing deposit, and counting/securing assigned bank.
Promote hotel services, facilities and outlets; provide guests with information such as local attractions and directions to increase guest satisfaction.
Complete opening and closing shift duties, and communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Promote teamwork and quality service through daily communication and coordination with other departments.
Perform other duties as assigned which may include guest room tours, concierge services, special guest requests, etc.)
Qualifications and Requirements:
High School diploma or equivalent, plus one year front office/guest relations experience including some supervisory training/experience. Some college preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
Frequently standing up behind the desk and front office areas
Carrying or lifting items weighing up to 50 pounds
Handling objects, products and computer equipment
Use a keyboard to operate various property management and reservations systems, etc.
Other:
Communication skills are utilized a significant amount of time when interacting with guests and employees.
Reading and writing abilities are utilized often.
Basic math skills are used frequently.
Problem solving, reasoning, motivating and training abilities are often used.
May be required to work nights, weekends, and/or holidays.
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
We need people like you to make a difference and create exceptional experiences every single day. Don't just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.
We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.