- Lead IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources within the Regional Region.
- Benchmark, analyze, report on, and make recommendations for the improvement, growth, and execution of the Regional IT infrastructure and Business Systems.
- Manage financial aspects of the regional IT Department, including purchasing, budgeting, and budget review.
- Develop business case justifications and cost/benefit analyses for the Regional IT spending and initiatives.
- Develop and implement all IT policies and procedures, including architecture, security, disaster recovery, standards, purchasing, and service provision.
- Develop requests for proposals (RFP).
- Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements.
- Represent the Voice of the Customer for the Business Region to the CIO Leadership team
- Manage the deployment, monitoring, maintenance, development, upgrade, and support of all regional IT systems, including servers, PCs, operating systems, hardware, software, and peripherals.
- Oversee provision of end-user services, including help desk and technical support services.
- Work with stakeholders to define business and systems requirements for new technology implementations.
- Keep current with the latest technologies.
- Approve and oversee projects and project portfolios.
- Practice asset management for IT hardware, software, and equipment.
- Manage regional IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
- Establish and maintain regular written and in-person communications with executives, department heads, and end-users regarding pertinent IT activities.
- University degree in computer science and ten (10) years related work experience leading the IT function. Master of Business Administration with technology as a core component preferred.
- Strong technical knowledge of network and PC operating systems.
- Strong technical knowledge of current network hardware, protocols, and standards.
- Extensive application support experience with SAP and other Enterprise Level products.
- Proven experience in IT infrastructure planning and development.
- Proven experience with IT Controls, such as ITIL, DFARS NIST, COBIT, COSO, ISO 27001 and 900, and SCF tools
- Excellent Manufacturing Business Acumen.
- In-depth knowledge of applicable data privacy practices and laws.
- Strong understanding of human resource management principles, practices, and procedures.
- Strong understanding of project management principles. PMI Certification a plus
- Strong experience in Vendor Management and Contract Creation
- Strong leadership skills.
- Excellent written and oral communication skills.
- Excellent interpersonal skills.
- Ability to conduct and direct research into IT issues and products as required.
- Ability to present ideas in business-friendly and user-friendly language.
- Ability to perform general mathematical calculations for the purpose of creating business cases, budgets, and so on.
- Highly self-motivated and directed.
- Keen attention to detail.
- Proven analytical, evaluative, and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Exceptional customer service orientation.
- Extensive experience working in a team-oriented, collaborative environment.
- On-call availability 24/7.
- Sitting for extended periods of time.
- Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
- Lifting and transporting of moderately heavy objects, such as computers and peripherals.
- Moderate level of travel domestically and internationally, could be up to 50% annually, is very likely
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