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    Technical Product Analyst - San Jose, United States - Tata Consultancy Services

    Tata Consultancy Services
    Tata Consultancy Services San Jose, United States

    3 weeks ago

    Tata Consultancy Services background
    Technology / Internet
    Description

    Responsibilities

    (limit to 3-5)

    • with Customer Zero Product Manager and Product Analyst to provide day-to-day tactical objectives
    • insights and contribute to the team's strategic direction.
    • expand Customer Zero use cases to ensure alignment with Product, Sales and Engineering
    • internal customer tickets and issues using ServiceNow and knowledge of Acrobat Sign and Acrobat Services, looping in supporting teams where needed.
    • and test out solutions as part of POCs using technical skills with APIs, JSON, HTML, JavaScript, etc
    • findings and feedback on POCs and relay to internal teams in a professional manner
    • with key internal customer meetings
    • subject matter expertise and act as an internal consultant/evangelist
    • with and knowledge share across our internal customers and partners

    Must have skills

    (limit to 3-5)

    • ability to work effectively with Acrobat Sign, including understanding its features and capabilities
    • in configuring and using Acrobat Sign for document workflows
    • architecting API-based workflows that integrate Enterprise Tech Stacks
    • curious self-starter who is inventive and able to work on projects with minimal mentorship
    • problem solving and analytical skills, including the ability to build clear observations, analysis, and conclusions based on customer interviews and data

    Other Required Skills

    (limit to 3)

    • to work in a global environment and work remotely with distributed teams
    • in multi-tasking and prioritizing across multiple projects at the same time
    • attention to detail, especially hands-on in all the work you're doing
    • to communicate sophisticated ideas both verbally and in writing
    • experience with Jira, HTML, JavaScript, JSON, and APIs
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