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    supervisor reference - Dallas, TX, United States - CARTER BLOODCARE

    CARTER BLOODCARE
    CARTER BLOODCARE Dallas, TX, United States

    3 weeks ago

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    Description
    Job Details

    Job Location
    Reference & Transfusion - Medical City - Dallas, TX

    Description

    Shift: Monday - Friday (1:30 pm - 10:00 pm)

    PRINCIPAL ACCOUNTABILITY

    The Supervisor of Reference & Transfusion (Supervisor) will report to the Manager and/or designee of Reference & Transfusion (R&T) Services, in Bedford, TX. The incumbent will participate in and give direction to all activities in the R&T Services to include, but is not limited to:
    • Support Carter BloodCare's (CBC) vision, mission and core values
    • Maintain compliance with CBC attendance policies and department schedules, as outlined in the CBC Employee Handbook
    • Perform testing and services associated with assigned departmental duties. These duties are in the scope of complexity according to accrediting agencies
    • Participation in competency, proficiency, and educational opportunities
    • Participate in educational instruction of students/employees and competency evaluations of employees
    • Participate in critical document review and approval processes
    • Participate in scheduling and staffing counsel, resolution, and goal setting
    By accomplishing these duties, the Supervisor ensures that daily operations in the R&T laboratories meet and follow all established guidelines, provide excellence in service and meet the needs of all R&T customers.

    Regular, full time attendance is required during office hours.

    RELIABLE AND TRUSTWORTHY

    Deemed reliable and trustworthy through interview and hiring practices of CBC, to include, but is not limited to reference checks and background investigations

    Qualifications

    EDUCATION

    Required:
    • Bachelor's, Master's or Doctoral degree in a Medical Technology, Medical Laboratory Science, Clinical Laboratory Science, Chemical, Physical or Biological Science from an accredited institution, as outlined in 42 CFR b)
    • Medical Laboratory Scientist Board Certification: MLS(ASCP), BB(ASCP), MLS(AMT), or equivalent board certification
    Preferred:
    • Specialist in Blood Banking, SBB (ASCP) board certification
    EXPERIENCE

    Required:
    • Minimum of 5 years of transfusion and/or reference laboratory services experience
    Preferred:
    • Minimum of 2 years of previous supervisory experience
    SKILLS AND KNOWLEDGE
    • Extensive working knowledge of blood bank policies and procedures is required
    • Detailed problem solving skills, ability to provide instruction to customers based on the problems presented and provide options for corrective action and proper documentation of the problem and resolution
    • The ability to concentrate, understand complex problems and to collaborate and explore alternative solutions. The ability to organize thoughts and ideas into understandable terminology
    • The ability to understand, remember, communicate and apply oral and/or written instructions or other information. The ability to understand and follow basic instructions and guidelines
    • Extensive mathematical ability is required including familiarity with laboratory mathematics and computers. The ability to compute, analyze and interpret numerical data for reporting purposes
    • Effective organizational skills, ability to organize and prioritize workload, attention to detail and consistent follow through, with a commitment to excellence
    • The ability to multitask effectively, to establish appropriate priorities, to recognize and do what needs to be done, without direction, to ensure that work is completed efficiently and support teamwork and cooperation with co-workers and peers
    • The ability to communicate with individuals utilizing telephones, computers or other electronic devices. Requires ability to hear and speak effectively on phone and to use a computer or other electronic device
    • The ability to communicate and interact effectively with others (internal & external clients, co-workers, etc.) in a clear, understandable, and professional manner (written & oral) at all times and comprehensive reading skills
    • The ability to express or exchange ideas by means of the spoken word, communicate orally with others accurately, loudly and quickly
    • The ability to make decisions which have significant impact on the department's credibility, operations and services
    • Strong customer service skills and use appropriate interpersonal styles to establish effective relationships with customers (internal & external) and interact with others in a way that promotes openness and trust and gives confidence in one's intentions
    • Clear understanding of all associated accreditation and regulatory agency requirements
    Carter BloodCare is an EEO/Affirmative Action employer. Carter BloodCare provides equal employment opportunities (EEO) to all employees and applicants and will not discriminate in its employment practices due to an employees or applicants race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic, and veteran or disability status. In addition to federal law requirements, Carter BloodCare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Carter BloodCare is a Pro Disabled & Veteran Employer.

    We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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