- Serve as the primary contact for all client communication with the HCVP department
- Make sure that all the task are complete relating to the processing of Housing Choice Voucher (Section 8) participant files including, but not limited to: Voucher Issuance, Lease-Up, Initial Certification, Annual Certification, Interim Certification, Move-in, Move-Out, and End of Participation.
- File and maintain appropriate records and documents of Housing Choice Voucher (Section 8) participants.
- Enter and updates information in database in accordance with HUD and HACP requirements.
- Communicate with applicants, tenants, landlords, owners, and vendors when necessary.
- Document customer inquiries or complaints. As applicable, resolves or elevates issue in a timely manner.
- Assist staff members in determining on-the-job working procedures and in resolving problems when necessary.
- Other duties may be assigned.
- 2+ years related experience
- Bilingual (English and Spanish)
- Bachelor's degree preferred
- Must have strong computer skills (MS Word, Excel, and Outlook)
- Willing and able to learn computer software programs as required
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Certified Occupancy Specialist - Miami, United States - Regis HR Group
Description
Job Description
Job DescriptionWe are seeking an in-house Certified Occupancy Specialist.
This job requires working knowledge of computers programs including the Microsoft Office Suite, excellent communication skills, and strong organizational skills.
Duties and Responsibilities
Education and/or Experience
Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.
No Third Party Agencies or Submissions Will Be Accepted.
Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP
Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.
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