Employee 2nd Level Support - Yonkers, NY, United States - Terra

Terra
Terra
Verified Company
Yonkers, NY, United States

2 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

Your Responsibilities:


  • Handling of telephone, written and personal support requests (2nd level)
  • You are responsible for meeting response and processing times for support requests
  • Solutionoriented immediate advice for inquiries and coordination with onsite technicians for more extensive disruptions
  • Clear instruction of our customers in the operation of devices/software
    Your Profile:
  • Experience in telephone customer service
  • Independent and goal-oriented work style
  • High quality standards for your own work
  • Very good German language skills in speech and writing
  • Teamwork
  • Experience in working with computer systems (hardware and software)
  • Technical understanding and interest in familiarizing yourself with new technologies
  • Basic understanding of database systems
  • Knowledge of network environments and web applications
  • Class B driver's license
    Our Offer to You:
We offer you an exciting and varied job in a future-proof industry.

In addition to performance-based and attractive compensation, you will benefit from competent colleagues and the family-like team spirit of our company.


If we have sparked your interest, we look forward to receiving your meaningful application documents, including salary expectations and your earliest possible start date.


Location:


  • Celle
    Employment Type:
  • Fulltime
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