Partner Support Escalation Engineer - Remote

· What you'll do · Customer Support:  · Provide technical support via screenshare session and assistance to customers. throughout their AVD/Intune deployment. · Serve as an escalation resource for our in-scope support team. · Respond to inquiries, resolve issues, and ensure cu ...

This person will be a member of the Escalation team researching complex issues for a leading medical software company. The role investigates issues by analyzing problems and exploring the baseline program to determine the root cause leading to resolution. · - Excellent verbal and ...

The Containers engineering team is responsible for our core product – our minimal hardened industry-defining Chainguard Images we're looking for an engineering manager to lead the Tools team within the Containers organization. · ...

The Senior Manager of Voice Network Engineering leads a team of highly skilled voice and network engineers responsible for supporting and maintaining a complex enterprise voice ecosystem. · ...

Summary  · As a Manager of Technical Account Management, you will be responsible for ensuring the success and satisfaction of Wiz customers in your region. You will oversee a team of highly skilled Technical Account Managers, "TAMs".  · Technical expertise, customer-facing experi ...

Come do the best work of your life at Boulevard. · As a Senior Technical Specialist, you'll operate as a highly autonomous technical leader within Technical Support—owning complex problem spaces, driving cross-functional initiatives, and serving as the go-to expert for specific d ...

About You · As a Sr. CSM, you are passionate about and have a world-class track record of creating and sustaining happy, referenceable customers that realize full value from the platform and partnership.  You have an exceptional ability to establish and nurture stakeholder relati ...

We are looking for Technical Account Managers to join our team at Wiz. As a TAM, you will provide strategic and hands-on technical guidance to customers throughout their journey with Wiz. · ...

We are seeking an energetic Cloud Security Engineer who is passionate about customer satisfaction, · driven to solve complex IT challenges, and motivated to build industry-leading cloud security capabilities. · The successful candidate will play a critical role in developing, sup ...

As a Support Manager you will be responsible for developing and motivating a team of technical experts while leading day-to-day operations of the technical support team. · ...

The Manager will lead Loop's Support organization while serving as a strategic partner to the rest of Merchant Success. This includes defining how Support scales at Loop leading performance escalation strategy prioritization frameworks and systems that power merchant experience. ...

· Description · Your Impact  · A Technical Support Engineer I provides exceptional customer service and technical assistance across all CivicPlus products. Utilizing various communication channels such as email, support tickets, live chat, and phone calls, the Technical Support ...

· Role Overview · We are seeking a skilled and detail-oriented Design Desk Engineer to join our team at Executech The IT Design Desk Engineer plays a critical role in bridging sales, engineering, and service delivery by developing accurate, scalable, and standards-aligned techni ...

Why Harvey · At Harvey, we're transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we're reshaping how critical knowledge work gets done for decades ...

We are seeking an experienced · Engineering Manager to serve as a key operational leader within our engineering organization. · Serve as a key operational leader within our engineering organization. · Manage day-to-day development operations across multiple teams. · ...

We're hiring a Global Support Manager to build and lead Unstructured's global customer support function from the ground up. This is a true builder role: you'll design the operating model, hire and develop small, high-impact regional support teams (initially ~2 engineers per regio ...

We are seeking a Technical Leader for Critical Accounts Support to lead a specialized high-touch engagement program for our most complex customers. · ...

We're looking for a technically skilled Implementation Engineer to support our clients' ongoing technical operations and critical system transitions. · ...

We're looking for an Implementation Engineer to support our clients' technical operations and critical system transitions. · ...

Network Engineer II – Fortinet · The Network Engineer II – Fortinet is responsible for 24×7 operational support and optimization of enterprise FortiGate Secure SD‑WAN within a Managed Services (MS) and Network‑as‑a‑Service (NaaS) environment. · This Tier‑3 engineering role suppor ...

We are seeking a motivated and eager Technical Operations Engineer to join our dynamic team. In this role, you will work closely with the Senior Technical Operations Engineers and our product support team assisting with support and maintenance of our hardware and software solutio ...