-
Patient Service Coordinator
3 weeks ago
Children's Minnesota Minnetonka, United StatesAbout Children's Minnesota · Children's Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit sys ...
-
Service Coordinator
3 weeks ago
The Maintenance Team, Inc Eden Prairie, United StatesWHO WE ARE The Maintenance Team (TMT) pioneered the concept of total building maintenance. Today, with 35 years of experience, we continue to lead the field in comprehensive commercial facility maintenance services. Our mission is to provide first-class, single-source repair and ...
-
IT Field Services Coordinator
1 week ago
Life Time Fitness Chanhassen, United StatesThis role supports the company by developing all project related hardware requirements, scopes, equipment orders, managing the vendor selection, deployment of technicians, implementation and successful completion of the delivery scope ensuring consis Field Service, IT, Field, Coo ...
-
Service Coordinator- Employee Benefits
3 weeks ago
Christensen Group Insurance Eden Prairie, United StatesJob Type · Full-time · Description · Who Is Christensen Group? · Founded in 1952 and 100% employee-owned, Christensen Group is the largest locally owned, independent insurance and employee benefits agency in Minnesota. At Christensen Group, we treat our employees like people. ...
-
IT Field Services Coordinator
6 days ago
Life Time Fitness Chanhassen, United StatesThe Life Time Technology team is at the forefront of the evolution of Life Time into a digital-first company, transforming existing experiences and creating brand new ones both online and in our clubs. If you enjoy a fast-paced environment with the latest technologies and have a ...
-
Client Service Coordinator
4 days ago
Banfield Minnetonka, United StatesSUMMARY OF JOB PURPOSE AND FUNCTION · The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates ...
-
Volunteer Services Coordinator
3 weeks ago
State of Minnesota Shakopee, United StatesWorking Title: Volunteer Services Coordinator · Job Class: Volunteer Services Coordinator · Agency: Corrections Dept · Job ID : 76862 · Location : Shakopee · Telework Eligible : No · Full/Part Time : Full-Time · Regular/Temporary : Unlimited · Who May Apply : Open to all ...
-
Service Coordinator- Employee Benefits
4 weeks ago
Christensen Group Insurance Eden Prairie, United StatesJob Type Full-timeDescriptionWho Is Christensen Group? Founded in 1952 and 100% employee-owned, Christensen Group is the largest locally owned, independent insurance and employee benefits agency in Minnesota. At Christensen Group, we treat our employees like people. We care about ...
-
Service Coordinator
1 week ago
Nikon Metrology, Inc. Maple Grove, United StatesSERVICE COORDINATOR JOB PURPOSE: · Nikon Metrology is seeking a Service Coordinator who will be responsible for the coordination of parts and personnel to support the service departments field operations. · LOCATION: · Remote - 95% · Travel - 5% · WHY NIKON METROLOGY? · You ...
-
Service Coordinator
3 weeks ago
Ultimate Staffing Minneapolis, United StatesIf you have experience within the construction industry or have experience managing various tasks simultaneously while managing deadlines, apply here to join this construction company in south Minneapolis · Details: · Schedule: Monday-Friday 7am - 4pm with 1 hour lunch break · L ...
-
Family Service Coordinator-Supportive Housing
3 weeks ago
Scott Carver Dakota CAP Shakopee, United StatesJob Description · Job DescriptionSUMMARY · The FSC for the Supportive Housing Program will assist clients experiencing homelessness with housing search and placement activities and provide case management services to reach goals. The FSC will have an involvement in local committe ...
-
Service Coordinator
3 days ago
Commercial Residential Aluminum & Fabricating Nokomis, United StatesJob Description · Job Description Production and Service Scheduler · CRA – Commercial Residential Aluminum · Hourly Paid Position · At CRA we are passionate about serving the community that we live and work in. Providing Southwest Florida with custom engineered and professionally ...
-
Client Service Coordinator
20 hours ago
Banfield Pet Hospital Savage, United StatesOF JOB PURPOSE ANDFUNCTION - The. Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communica Client Service, Coordinator, ...
-
Client Service Coordinator
3 weeks ago
Banfield Pet Hospital Savage, United StatesSUMMARY OF JOB PURPOSE AND FUNCTION · The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates a ...
-
Service Coordinator
3 weeks ago
Energy Management Collaborative Minneapolis, United StatesJob Description · Job DescriptionSalary: · Who we are: · EMC (Energy Management Collaborative, LLC) provides leading-edge LED Lighting + Technology conversion systems and service solutions to a broad range of multinational retail, commercial, industrial and specialized customers ...
-
Service Coordinator
3 weeks ago
Energy Management Collaborative (EMC) Minneapolis, United StatesWho we are:EMC (Energy Management Collaborative, LLC) provides leading-edge LED Lighting + Technology conversion systems and service solutions to a broad range of multinational retail, commercial, industrial and specialized customers. Since 2003, the company has used its total pr ...
-
Service Coordinator
13 hours ago
Energy Management Collaborative (EMC) Plymouth, United StatesWho we are: · EMC (Energy Management Collaborative, LLC) provides leading-edge LED Lighting + Technology conversion systems and service solutions to a broad range of multinational retail, commercial, industrial and specialized customers. Since 2003, the company has used its tota ...
-
Michaels Stores Shakopee, United StatesStore - MSP-SHAKOPEE, MN - Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers sho Event Coordinator, Team Membe ...
-
Service Coordinator
3 days ago
Francis King Minneapolis, United StatesJob Description · Job DescriptionSalary: · Position Summary · As the Sales Coordinator at Francis King, you play a key role in the order fulfillment process. This position requires a high level of organizational skills, while maintaining an eye for detail. The Sales Coordinator ...
-
Service Coordinator
3 weeks ago
MSS Services Minneapolis, United StatesWorking at MSS isn't a career, it's a calling. For more than 70 years, the MSS community has been helping people with disabilities in the Twin Cities area live their lives with dignity, purpose, and joy. If you feel called to serve other people in a deeply meaningful way - and if ...
Guest Services Coordinator - Eden Prairie, United States - ShopHQ
Description
** Guest Services Coordinator**
**Job Category****:** On-Air Talent **Requisition Number****:** GUEST001832 Showing 1 location **Job Details**
**Description**
**About iMedia Brands, Inc.**
iMedia Brands, Inc. (Nasdaq: IMBI) is a leading interactive media company that owns a growing portfolio of Entertainment, Consumer Brands and Media Commerce Services that together position the Company as a leading single-source partner to television advertisers and consumer brands seeking to entertain and transact with customers using interactive video.
**OVERVIEW**
The Guest Services Coordinators job is to manage and support Guests for all iMedia channels. They create a positive and
professional first impression of iMedia to employees and visitors, including overseeing employee and visitor experience.
**KEY RESPONSIBILITIES**
The Guest Services Coordinators job is to manage and support Guests for all iMedia channels.
Support new Guests with their introduction to the networks.
? Personally discuss Skype instructions and arrange equipment testing sessions.
? Assist new Guests with questions and issues that arise pre-show.
? Help coordinate Guest training as needed.
? Assist in scheduling and running Guest auditions.
Act as the main point-of-contact for all On-Air Guests.
? Support Guests with needs, concerns, or questions prior to their visit.
? Act as the liaison between On-Air Guests and internal business partners (including Live
Show team, Supervising Producers, Line Producers, Creative Teams, Hosts, and Web).
? Assist guests in finding travel, hotel, Uber/taxi services, meals, etc.
Communicate with On-Air Guests prior to shows.
? Coordinate Host/Guest touch base meetings as requested.
? Send out Outlook invites for each hour and pre-pros to each remote guest, and update
if shows change.
Follow up with On-Air Guest after visit has ended.
? Deliver sales results after each show/rotation to Guest.
? Follow up with all teams and Guests to create action items based on feedback and see
that these action items are complete before next rotation.
Maintain Guest communications for scheduling and budget purposes.
? Communicate day-of show changes, including last minute changes, cancellations, and
any time adjustments.
? Confirm show changes with Guest specific to within 20 minutes of when they are
scheduled in an hour.
? Track Skype and contact information and location for each Guest.
? Assign Guest rooms and restock complimentary items in them.
2 of 3
? Address Guest concerns and help facilitate resolutions with the appropriate business
partners.
? Contact late or no-show Guests and models.
? Communicate to the production team when models and guests have checked in for
their shows.
? Use Bright Sign and internal communications for welcoming and communicating
guest/model information.
Create a positive and professional first impression of iMedia to employees and visitors, including overseeing
employee and visitor experience.
Request samples for hosts or guests who need them.
Manage missing inventory, cleaning, and security concerns.
? Maintain inventory of first aid supplies throughout the property.
? Coordinate guest room, daily studio rounds and public area cleaning with the janitorial
staff as needed.
Create, issue, and edit permissions for security badges for employees and visitors.
Additional duties as assigned.
**QUALIFICATIONS / KNOWLEDGE, SKILLS & ABILITIES**
Bachelors Degree in Communications, Hospitality, Marketing, Advertising or Film/Video/digital production, or
related education or experience.
2+ years Customer Service experience required.
1+ year of logistics or scheduling experience preferred.
Microsoft Office skills required, with emphasis on Outlook Meeting Invites.
This position shall be filled on a full-time, on-site basis only.
Will include evening and weekend shifts.
The duties of this role may require frequent travel, including by air, up to 5%.
**CAREER PATH**
Guest Services Coordinator Guest Services Manager Supervising Producer
iMedia Brands is an equal opportunity employer. We are committed to complying with all applicable laws providing equal
employment opportunities to individuals regardless of sex/gender, sexual orientation, age, disability, race, color, ethnicity,
religion, creed, national origin, or other protected characteristics as defined by state, federal, or local law.
The individual in this role must be able to perform the essential job functions with or without a reasonable accommodation.
In the event that an applicant or employee wishes to seek a reasonable accommodation, please contact iMedias Human
Resources department for further direction.
This job description is intended to convey the general nature and scope of the position and not to be construed as an
exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside
of their normal responsibilities as needed, and iMedia management reserves the right to amend the duties and
responsibilities of this role at any time to meet business needs.
Occupational Demands -- **Guest Services Coordinator
The individual in this role must be able to meet the following essential physical requirements, with or without a reasonable
accommodation.
This position requires the ability to:
3 of 3
Lift and carry up to 10 pounds
Lift up to 10 pounds over your head
Push and pull up to 50 pounds
Stand for prolonged periods
Sit for prolonged periods
Engage in repetitive motion: typing
Climb stairs
Communicate with others, including by telephone and text
In the event that an applicant or employee wishes to seek a reasonable accommodation, please contact iMedias Human
Resources department for further direction.
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**
