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    Captain - Brooklyn, United States - Trad Room

    Trad Room
    Trad Room Brooklyn, United States

    1 week ago

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    Description

    We are seeking a leader and an assistant manager

    Tradroom is situated at 266 Malcolm X Boulevard, Brooklyn, NY.

    • A service captain plays a crucial role in managing the dining experience at a restaurant. They warmly welcome customers, take orders efficiently, and ensure timely delivery of food.
    • They oversee the performance of servers, address customer concerns, and supervise restaurant operations.

    Service captains have a diverse range of responsibilities, such as guiding servers, bussers, and other staff, welcoming and seating guests, providing recommendations, and promptly fulfilling guest requests.

    They are also involved in training new team members and managing food, beverage, and supplies inventory.

    Moreover, service captains need exceptional communication and customer service skills. They should demonstrate composure and professionalism in challenging situations and possess in-depth knowledge of the menu to address guest inquiries effectively.


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