- Demonstrates self-awareness and ability to motivate self and others.
- Proactively seeks and accepts feedback.
- Understands the impact of job responsibilities on Guests, Team, and Restaurant Operations.
- Ensures adherence to brand standards for service, food quality, and safety.
- Creates a supportive environment for team members to excel.
- Interacts with guests and resolves concerns promptly and effectively.
- Treats employees with respect and recognition.
- Manages sales and labor tracking within Rackson systems.
- Ensures cash handling procedures are followed by others.
- Adheres to food and cash control guidelines.
- Maintains cleanliness, maintenance, and service standards to uphold brand image.
- Plans and executes shift operations efficiently.
- Follows company guidelines for cost control and resource utilization.
- Leads with empathy, fairness, and a focus on teamwork.
- Identifies and develops talent for future roles.
- Applies financial understanding to improve business decisions.
- Manages shift activities for operational excellence.
- Ensures compliance with labor laws and regulations.
- Supports the success of the business hands-on as needed, whether by preparing food, serving guests, cleaning the store, or other duties.
- Other duties as assigned.
- Must be at least 18 years of age.
- High school diploma or equivalent restaurant management experience.
- Previous fast food restaurant experience required.
- Communication in English is required, Spanish comprehension helpful. Fundamental requirements include reading, writing, math, and computer/POS skills.
- Strong leadership skills, including leading by example and remaining calm and professional in challenging situations.
- Ability to handle confidential information with discretion, looping in the right stakeholders for support when needed.
- Willingness to learn all areas of restaurant operations & work multiple stations.
- Ability to display positive attitude and a genuine desire to make others happy and serve one another.
- Ability to treat others with respect and care.
- Strong communication skills, including verbal communication in Spanish and/or English.
- Self-motivated and action-oriented.
- Attitude that embraces learning.
- Willing to admit when you made a mistake, take accountability, and fix the issue.
- Prompt and regular attendance on assigned shifts - dependable and reliable.
- Must have reliable transportation to work and to company outside events / meetings.
- Must be available and willing to work a variety of days/times including weekends, evenings, and holidays.
- Physical Requirements: Lift, move, carry, and stack cartons up to 50 pounds from various heights to/from shelves. Stand for long periods of time. Frequently squat or stoop to reach items on low shelves or off the floor. Routinely reach overhead, forward, and underneath shelves, counter, tables, and kitchen equipment. Requires frequent motions of bending, wiping, sweeping, and mopping. Frequent exposure to fluctuating temperatures in areas such as cooler, freezer, and cooking sections of the restaurant. Hazards include, but not limited to, slipping, tripping, burns, cuts, abrasions, and falls.
- Reasonable Accommodations: May be made to enable individuals with disabilities to perform the essential functions of the job.
- Competitive salary and bonus program
- 401(k) with company match
- Medical, dental, vision Insurance
- Paid time off
- Ongoing career and leadership development
- Scholarship opportunities
- People-first culture
- Authentic, values-based leadership
-
Shift Leader
4 weeks ago
Jimmy John's Norwalk, United States Full timeJimmy John's is looking for self-motivated individuals to join our management team. Shift Leaders (PIC) are responsible for providing world-class customer service, executing fast, accurate sandwiches, and helping to keep the restaurant clean. If you have a killer work ethic, an a ...
-
Shift Leader, part-time
2 weeks ago
Taco John's of Iowa Norwalk, United States Part timeTaco John's of Iowa is calling all motivated candidates who are interested in a Shift Leader position in our 1611 Sunset Sq Ste 100, Norwalk, IA location to apply to join our amazing quick-service restaurant team · WHY YOU SHOULD WORK FOR US · We are an established company that i ...
-
Shift Leader
3 weeks ago
Rackson Restaurants Norwalk, United States**Rackson Restaurants** · **Shift Leader - Burger King** · **Norwalk Norwalk, CT - Full Time** · **Restaurant Shift Leader** · The Shift Leader supports the Restaurant General Manager (RGM) in ensuring delivery on guest satisfaction through financial controls, operations, dir ...
-
Shift Leader
1 week ago
Taco Bell Norwalk, United States**Be Your Best SelfSee it, Own it, Crush itMake Moments Count** · Alvarado Restaurant Nation, a leading Taco Bell franchisee, is seeking a Shift Leader who shares our mission to Deliver Delight to our guests, team members, and communities. · As a minority-owned family business, w ...
-
Shift Leader
2 weeks ago
Panda Restaurant Group Fairfield, United StatesShift Leader - 754 Job Number: · Description Panda Express Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart a ...
-
Shift Leader
3 weeks ago
Taco Bell Fairfield, United States Full timeTaco Bell - Fairfield is looking for enthusiastic individuals to join our team in Fairfield, TX as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further Taco Bell - Fairfield is the right place for ...
-
Shift Leader
3 weeks ago
Rackson Restaurants Stamford, United States**Rackson Restaurants** · **Shift Leader - Burger King** · **Stamford Stamford, CT - Full Time** · **Restaurant Shift Leader** · The Shift Leader supports the Restaurant General Manager (RGM) in ensuring delivery on guest satisfaction through financial controls, operations, d ...
-
Shift Leader
2 weeks ago
pf developers Plantation, United StatesA Shift Leader supervises fellow coworkers while they work, monitoring their performance, ensuring they comply with company and safety policies and delegating tasks appropriately. Shift Leaders are responsible for maintaining an organizations high p Shift Leader, Shift Lead, Lead ...
-
Shift Leader
2 weeks ago
Taco Bell Stamford, United StatesShift Leader · Stamford, CT · Live MAS ... & Grow your Career at TACO BELL · "TOP FRANCHISE" 3 Years Running - Entrepreneur · "100 Most Influential Companies" - Time · Join one of the hottest global brands - with a top Franchisee - HAZA BELL HAZA BELL has a track record of guest ...
-
Shift leader assistant
1 week ago
Horizon Technologies Morgan's Point, United StatesThe BURKHARD GROUP, as a successful and future-oriented company, delivers the best quality to its customers. We know that we can only secure this success through good employees, which is why, as a family-run business, we have created crisis-proof jobs with added value for our tea ...
-
Shift Leader
4 weeks ago
Taco Bell Ridgefield, United States Full timeTaco Bell - Ridgefield is looking for enthusiastic individuals to join our team in Ridgefield, WA as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further Taco Bell - Ridgefield is the right place ...
-
Shift Leader
3 weeks ago
Applebee's Milford, United States Full timeApplebee's - Milford is looking for enthusiastic individuals to join our team in Milford, MA as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further Applebee's - Milford is the right place for you ...
-
Shift Leader
2 weeks ago
Dunkin' - Franchisee Of Dunkin Donuts Milford, United States Full timeIn 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 ...
-
Westport- Shift Leader
3 weeks ago
sweetgreen Westport, United StatesSweetgreen - 374 Post Rd E [Restaurant Shift Supervisor] As a Shift Leader at Sweetgreen, you'll: Assist the management team with the day-to-day operations; Deliver exceptional customer experiences; Ensure team and guest safety by following operational policies and procedures; As ...
-
Shift Leader
2 weeks ago
Taco Bell Old Greenwich, United StatesShift Leader · Old Greenwich, CT · Live MAS ... & Grow your Career at TACO BELL · "TOP FRANCHISE" 3 Years Running - Entrepreneur · "100 Most Influential Companies" - Time · Join one of the hottest global brands - with a top Franchisee - HAZA BELL HAZA BELL has a track record of g ...
-
Shift Leader
2 days ago
Taco Bell Old Greenwich, United StatesTaco Bell E Putnam Ave [Restaurant Shift Supervisor] As a Shift Leader at Taco Bell, you'll: Supervise, train, motivate and lead employees to maintain enthusiastic customer service; Ensure orders are taken in a prompt, accurate and courteous manner; Attempt to resolve customer co ...
-
Darien - Shift Leader
3 weeks ago
sweetgreen Darien, United StatesSweetgreen - 126 Heights Rd [Restaurant Shift Supervisor] As a Shift Leader at Sweetgreen, you'll: Assist the management team with the day-to-day operations; Deliver exceptional customer experiences; Ensure team and guest safety by following operational policies and procedures; A ...
-
Shift Leader
1 day ago
Brueggers Bagels Trumbull, United StatesBruegger's Bagels - 900 C White Plains Road [Shift Manager] As a Shift Leader at Bruegger's Bagels, you'll: Work directly with the General Managers; Train and lead Team Members to understand the goals and expectations; Achieve daily sales goals; Maintain and promote a consistent ...
-
shift leader
2 weeks ago
Salsa Fresca Mexican Grill Cross River, United StatesJob Description · Job DescriptionBenefits:Bonus based on performance · Competitive salary · Dental insurance · Employee discounts · Free food & snacks · Free uniforms · Health insurance · Opportunity for advancement · Paid time off · Profit sharing · Training & development · Visi ...
-
Shift Leader
3 weeks ago
Baskin Robbins Stratford, United StatesShift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing feedback to M ...
Restaurant Shift Leader - Norwalk, United States - Burger King
Description
Restaurant Shift Leader
Reports to: Restaurant General Manager
The Shift Leader oversees all Restaurant activities during their shift, ensuring smooth store operations, exceptional guest service, and adherence to company standards. They interact with guests, supervise staff, handle cash management, and maintain cleanliness and safety. The Shift Leader works hands-on as needed, partners with the Management Team to execute the business plan, provides training to others, and resolves issues promptly while enforcing policies and procedures.
Essential functions include, but are not limited to:
What Will Make You Successful:
What You Can Expect from Us:
About the Company:
Rackson is recognized as one of the top QSR operators in the US with a strong growth strategy and a commitment to values-based leadership. Putting people first is at the core of our company culture. Come be a part of our all-star team
Every day, more than 11 million guests visit BURGER KING restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.
