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    Customer Service Representative - Greensboro, United States - Jim Young - State Farm Agent

    Jim Young - State Farm Agent
    Jim Young - State Farm Agent Greensboro, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionROLE DESCRIPTION:
    As a customer service rep with Jim Young, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

    We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.

    RESPONSIBILITIES:
    • Establish customer relationships and follow up with customers as needed.
    • Provide prompt, accurate, and friendly customer service.
    • Take payments & assist agents with service work.
    • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
    QUALIFICATIONS:
    • Dedicated to customer service
    • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
    • Excellent communication skills to assist customers and coordinate with other agency team members
    • Proactive in problem-solving
    BENEFITS:
    • Hourly pay
    • Paid time off (vacation and personal/sick days)
    • Health benefits
    • Valuable career-building experience
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