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Customer Service Representative
1 week ago
Madeira USA Gilford, United States**Customer Sales & Support** · Full-Time · Monday-Friday · **No WEEKENDS** · Madeira USA is seeking their next Customer Service All-Star · Requirements: An interest in providing exceptional customer service. We will happily teach you the rest · As an Industry leader we not only p ...
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Emerald Enterprises Greensboro, NC, United States FreelanceARWA Personaldienstleistungen GmbH is a leading personnel service provider with a nationwide network of branches. · On behalf of our client, we are currently seeking motivated and dedicated employees as **Customer Service Representatives for Appointment Confirmation (m/f/d)** in ...
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Customer Service Representative
4 weeks ago
Horizon Group Forest Oaks, NC, United States FreelanceDIRECT PLACEMENT - For our well-known client in the food industry, we are currently seeking a new motivated employee in customer service (m/f/d) to start as soon as possible. · Responsibilities: · **Your future tasks**: · - Processing daily orders primarily from the German food r ...
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Breakroom Service Representative
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Customer Service Representative
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Absolute Dental Services Inc Greensboro, United StatesJob Description · Job DescriptionDescription:Absolute Dental Services · Customer Service Representative (Driving Position) · Absolute Dental Services in Durham, NC is the market leader in fixed dental prosthetics and implant restorations. · Our dental lab is seeking an energetic, ...
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Customer Service Representative
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Circle K Greensboro, United States Full timeStore : 3101 Pleasant Garden Rd, Greensboro, North Carolina 27406 Availability - Shift/Days Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fu ...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
6 days ago
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Patient Service Representative
1 week ago
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customer service representative
2 weeks ago
Absolute Dental Services Inc Greensboro, United StatesJob Description · Job DescriptionAbsolute Dental Services in Durham, NC is the market leader in fixed dental prosthetics and implant restorations. Our dental lab is seeking an energetic, passionate person who can promote sales through building relationships with our Greensboro cu ...
Customer Service Representative - greensboro, United States - TRC Talent Solutions
Description
We are seeking a talented and enthusiastic Customer Service Representative to join our dynamic customer service team.As a Customer Service Representative, you will be the first point of contact for our valued customers, providing exceptional support and resolving their inquiries or concerns.
What We Offer:
Competitive market wages:
We believe in fair compensation that recognizes your expertise and dedication.
Clean and safe work environments:
Our commitment to cleanliness and safety ensures a pleasant and secure workplace for our employees.
Health, dental, and vision insurance:
Your well-being is important to us, and we provide comprehensive coverage to support your health needs.
Earned paid time off:
We understand the value of work-life balance and offer paid time off so you can recharge and enjoy your personal time.
Responsibilities:
Answer incoming calls promptly and professionally, ensuring a high level of customer satisfaction. Average call volume can range between calls per day.
Listen attentively to customers, understand their inquiries, and provide accurate information or solutions.
Address customer questions, concerns, and complaints with empathy and patience, aiming for first-call resolution whenever possible.
Collect and update customer information accurately in the CRM system, ensuring data integrity.
Follow established scripts and procedures while maintaining a friendly and professional tone on all calls.
Provide product information, pricing details, and order assistance to customers.
Identify opportunities to upsell or cross-sell products and services based on customer needs.
Meet individual and team targets for call quality, customer satisfaction, and productivity.
Maintain a positive and professional attitude, even during challenging customer interactions.
Requirements:
High school diploma or equivalent.
Proven experience in customer service or a call center environment is preferred.
Exceptional verbal communication skills with a clear and friendly phone manner.
Strong active listening skills and the ability to understand and empathize with customer concerns.
Proficient computer skills and the ability to navigate multiple systems simultaneously.
Ability to work in a fast-paced environment and handle high call volumes.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Bilingual proficiency is a plus.
Targeted Skill Sets:
Call Center Agent, Customer Service Representative, Customer Support, Call Center Representative, Call Center Agent
Send Resume to:
TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
