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    IT Helpdesk Technician - Nashville, United States - StaffSource

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    Description

    Job Description

    Job Description

    We are seeking an IT Helpdesk Technician to join our team You will resolve computer-related issues for your clients.

    Responsibilities:

    • Provide technical assistance with computer hardware and software
    • Resolve issues for clients via phone, in person, or electronically
    • Recommend hardware and software improvements
    • Track customer issues and resolutions

    Qualifications:

    • Previous experience in IT, customer service, or other related fields
    • Ability to build rapport with clients
    • Strong troubleshooting and critical thinking skills
    • Positive and professional demeanor


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