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    Service Director - Albuquerque, United States - Hom Solutions

    Hom Solutions
    Hom Solutions Albuquerque, United States

    1 week ago

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    Description
    Job Description

    Job Description

    Our organization is among the fastest growing, and most successful resident remodeling entities in the country. We continue to thrive in all types of economies due to our strong focus on the customer experience.

    We are seeking a motivated, passionate, and detailed oriented individual to become our next Service Director in our Albuquerque Market.

    This position plays a key role as a foundational member of our business operations function. The Service Director is responsible for a variety of impactful, highly strategic work tasks.

    In this role, you will lead a team to excel in all levels of customer service and financial goals as well as partner with our business units to create business process and refined workflows.

    The Service Director is empowered to ensure each and every customer experience is successful. We are seeking leaders that are passionate about service and it's implementation.
    Key Responsibilities
    Manage all operational business in our Albuquerque Market
    Drive highly visible, strategic projects that have the potential to create tremendous value for the company
    Partner with business unit stakeholders to help them answer critical strategic questions
    Play a critical role throughout the corporate strategic planning process
    Structure and execute operational and strategic initiatives by developing work plans, gathering and synthesizing relevant data, leading analyses and developing recommendations
    Key Qualifications

    • 6 years of total work experience, including at least 2 years experience at a toptier management
    Exceptional problem-solving, business judgment, and analytical skills
    Relentlessly resourceful and able to drive projects autonomously, with limited oversight
    Capable of building strong relationships up, down, and sideways in the organization
    Strong communication skills with ability to clearly explain complex issues to a range of audiences

    Job Type:
    Full-time

    Pay:
    $69,000.00 per year + Bonus Incentive

    Benefits:
    401(k)
    401(k) matching
    Dental insurance
    Flexible spending account
    Health insurance
    Health savings account
    Life insurance
    Paid time off
    Vision insurance


    Work Schedule:
    Monday to Friday
    Weekends as needed
    Day Shift


    Experience:
    Call center management: 1 year (Preferred)

    Employee Management: 2 years (Required)

    Computer skills: 3 years (Required)

    Construction: 1 year (Preferred)

    Flooring installation: 1 year (Preferred)


    Language:
    English (Required)
    Spanish (Preferred)


    Work Location:
    In person

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  • HOM Solutions Inc

    Service Director

    1 week ago


    HOM Solutions Inc Albuquerque, United States

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