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    Retail Associate, Electronics Repair - Dallas, United States - Asurion

    Asurion
    Asurion Dallas, United States

    2 weeks ago

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    Description

    ****

    **Retail Associate, Electronics Repair**

    Retail Associate, Electronics Repair

    **Overview**

    Our team of In-Store Solutions Experts have great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships. The In-Store Solutions Expert will work inside a retail store, and be the face of Asurion, delivering award-winning, personalized customer experiences.

    **What you will do**

    Resolve customer issues by troubleshooting and repairing their electronic devices

    Sell personalized product solutions that meet customer needs

    Expand your knowledge of UBreakiFixs products and culture

    Deliver world class customer service

    Demonstrate UBreakiFixs Core Values in all interactions

    Be responsible for inventory management

    **What you need to be successful**

    A passion for solving problems and delivering solutions

    A love for people and the devices that enrich their lives

    One or more years of customer service/retail sales experience preferred

    Reliable and flexible when it comes to dealing with difficult situations

    The ability to quickly adapt in an ever-changing environment

    Motivated to meet and exceed evolving key performance objectives

    Ability to work a flexible retail schedule

    **You are a good fit if you have**

    Six months experience with product service support or electronics troubleshooting

    Knowledge of mobile devices and operating systems

    High School diploma or equivalent preferred

    Strong oral and written communication skills

    Strong teamwork and collaboration skills

    Basic knowledge of Microsoft Office

    **We take care of you**

    Competitive and incentive-based pay

    Benefits including health, dental, and vision

    Retirement Savings Plan

    Paid time off

    Tuition reimbursement program

    Ongoing training to grow your skills

    **About Asurion**

    Asurion helps people protect, connect and enjoy the latest tech to make life a little easier. Every day our 19,500 experts help nearly 300 million people around the world solve the most common and uncommon tech issues. Were just a call, tap, click or visit away for everything from getting a same-day replacement of your smartphone, to helping you stream or connect with no buffering, bumps or bewilderment. We think you should stay connected and get the most from the tech you love no matter the type of tech or where you purchased it.

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