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Calabasas

    Customer Experience and Integration Manager - Calabasas, United States - Career Movement

    Career Movement
    Career Movement Calabasas, United States

    3 weeks ago

    Career Movement background
    Description

    A pioneering Healthcare Data-as-a-Service (DaaS) provider is searching for a Customer Experience and Integration Manager. They are looking to enhance interactions across their global B2B ecommerce and SaaS platforms.

    Responsibilities:

    • Lead the optimization of global customer experience, including ecommerce transactions, customer portals, and product integration.
    • Manage projects focusing on new licensing logic and the integration of healthcare solutions.
    • Utilize databases to create and manage reports, ensuring KPIs are met and publicly reported.
    • Collaborate with engineering, employing basic coding and database skills for seamless product integration and reporting.

    Preferred Requirements:

    • Experience in project management within ecommerce or SaaS environments.
    • Familiarity with MS SQL, Rest API, and operating systems like Windows/Linux.
    • Practical knowledge of HubSpot, Jira, and payment platforms.
    • Basic programming/scripting ability.

    Salary:

    • 80-115K with bonus potential, full-time with benefits.

    Hybrid:

    • 1-2 days onsite
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