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Troy

    Project Administrator - Troy, United States - Tyler Technologies

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    Description


    We are looking for a highly organized and detail-oriented Project Administrator to join our Project Management Office (PMO) team. This internal-facing role will provide support to our Enterprise Public Safety Professional Services organization.

    The primary day-to-day responsibilities include initiating new contracts in our accounting and project management systems, triggering billing and communicating with cross-functional internal teams, and monitoring/auditing projects throughout the project lifecycle

    Responsibilities
    • Setting up new projects and amendments in Changepoint PSA
    • Updating and maintaining professional services backlogs
    • Validating project setup, including billing schedules in Softrax
    • Initiating client billings
    • Processing of change orders
    • Performing project audits to ensure timely revenue recognition
    • Administration of the non-bill process
    • Updating of knowledge items in Changepoint PSA
    • Running contract audit reports and investigating exceptions
    • Closing out projects upon completion
    Qualifications
    • Proficiency in Microsoft Office 365, including Excel, Word, Outlook, and Teams
    • Understanding of general accounting and revenue principles
    • Close attention to detail with a high level of accuracy
    • Ability to balance competing priorities and deadlines while working in a fast-paced environment
    • Positive and effective communication practices
    • Strong analytical and problem-solving skills

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