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    Shift Manager With Growth Opportunity - Memphis, United States - Jimmy John

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    Description
    Shift Managers have huge growth potential to become Assistant Managers and General Managers.

    Manages a staff of approximately 3 to 15 employees. Assigns, oversees and evaluates work. Recommends promotion,

    transfer, or termination of employees based on performance


    • Provides on-the-job training for new employees
    • Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and
    paper supplies for the unit to ensure a minimum loss from waste or theft


    • Assists in the supervision of the preparation, sales, and service of food
    • Forecasts food items. Estimates what amount of each food item will be consumed per shift
    • Supervises food preparation and service operation while on duty. Assists in-shoppers during rush periods to ensure
    the maintenance of restaurant efficiency


    • Assists in-shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for
    completeness and correctness


    • Ensure that every customer receives world-class customer service
    • Route deliveries and serve drivers to maximize delivery business and speed
    • Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production)
    • Completes Closing Procedures
    • Executes systems and procedures with 100% completeness and integrity
    • Completes daily and weekly paperwork
    • Responsible for 100% of the cash drawers at all times during the shift
    • Receives and stores product
    • Audits previous shift's systems and procedures for 100% integrity and completeness
    • Complete preventive maintenance and upkeep on store's equipment and supplies
    • Performs other related duties as required
    • Acts and speaks in a professional manner
    • Treats everyone they encounter with respect

    Requirements:

    Must be able to read and write and communicate in English


    • Ability to establish priorities, work independently, and proceed with objectives with minimal supervision
    • Ability to handle and resolve customer threats and issues
    • Ability to handle and resolve employee issues
    • Skills to use a personal computer and various software packages (Word/Excel)
    • Ability to handle stress and high-volume operations


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