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    Manager, Revenue Cycle- Billing - Dallas, United States - Surgical Notes

    Surgical Notes
    Surgical Notes Dallas, United States

    3 weeks ago

    Default job background
    Description
    Within Surgical Notes RCM, our teammates play a critical role. The

    Manager, Revenue Cycle-Billing

    will oversee, enhance, and maintain a properly functioning revenue cycle process through staff development, work integrity and team performance.

    The Revenue Cycle Manager is responsible for managing a team of Medical Collectors / Accounts Receivable Representatives to effectively oversee revenue cycle operations for one or more clients.

    This role is responsible to meet or exceed revenue, metrics and objective goals established for the department. This position requires the ability to work in a fast-paced environment.

    The perfect candidate will have an understanding of various insurance carriers, including; Medicare, Medicaid, Workers' Compensation, Personal Injury, HMOs, contracted and non-contracted plans.

    The candidate should be able to recognize issues and effectively resolve them as well as communicate all issues to the Account Manager.

    This position will require the reporting of all ASC KPI metrics to the Account Manager and Vice President and will be accountable for the adherence of strict metrics.

    You will be required to work independently, resolve issues with a plan of resolution, and report any delays or issues.



    External Title:
    Manager, Revenue Cycle Billing

    Internal Title:
    US RCMManager


    Reports to:
    Senior Revenue Cycle Manager


    Duties/Responsibilities:
    Provide optimal customer service to both our clients and internal team
    Track and communicate billing kpis
    Meet tight deadlines
    Demonstrate a high level of commitment to customer service in responding to the needs of internal and external parties or departments
    Review billing for clients by reviewing and resolving billing queries, confirming the billing team resolved the answers to previous days' queries, QA for problematic/high priority cases for charges entered, HST hard post transactions, submission of posted charges via Waystar, paper/Waystar, paper/non Waystar, and Fax
    Manage Waystar rejections and fix COB errors
    Ensure billing rules are kept current and followed
    Reconcile unbilled cases against PAS on a minimum of a weekly basis
    Complete end of month duties
    Review the unbilled report by sharing the client unbilled report weekly and review the unbilled report daily for discrepancies or issues
    Responsible for the forward to billing queue weekly.
    Maintaining regular open communication with coding department
    Maintain communication and escalate issues as needed to Senior Manager
    Other responsibilities as assigned


    Role Information:
    Full-Time
    Salaried
    Exempt
    Eligible for Benefits

    Remote:
    The minimum bandwidth requirements are 10 Mbps upload and 50 Mbps download speeds. The recommended bandwidth requirements are 20 Mbps upload and 100 Mbps download speeds.

    Job Requirements

    Required Knowledge, Skills, Abilities & Education:
    High school diploma or equivalent
    3 years of experience in ASC, Hospital management, or with other healthcare provider revenue cycle operations
    3 years of management experience in revenue cycle managing either people or projects
    3 years of experience in billing
    Knowledge of ICD-10, CPT code, EOBs, financial reports, state and payer specific rules
    Understanding of HIPAA regulations
    Working knowledge of all major payers including Workers' Compensation and Auto
    Ability to work under pressure while successfully meeting deadlines
    A positive, open and friendly attitude to colleagues and clients
    Excellent organization, time management, and prioritization skills required
    Superior customer service and professionalism
    Research capabilities when confronted with an issue
    Advanced Microsoft Excel skills
    Proficient Microsoft Outlook skills
    Proficient Microsoft Word skills
    Ability to work independently and as part of a team
    Strong attention to detail and speed while working within tight deadlines
    Exceptional ability to follow oral and written instructions
    A high degree of flexibility and professionalism
    Excellent organizational skills
    Outstanding communications skills; both verbal and written

    Preferred Knowledge, Skills, Abilities & Education
    Associate's Degree in Healthcare Management, Business Management or related field
    Experience working in the majority of the following

    Practice Management Systems:
    Amkai, HST, SIS, Advantx, Vision, EPIC Resolute, etc.
    Experience with Accounts Receivable in an ASC
    Strong Microsoft Office skills in Excel, Outlook, and Teams


    Physical Demands:
    Sitting and typing for an extended period of time
    Reading from a computer screen for an extended period of time
    Work environment of a traditional fast-paced and deadline-oriented office
    Speaking and listening on a telephone
    Working closely with others
    Frequent verbal communication, primarily over the phone, and face-to-face interaction
    Working independently
    Frequent use of a computer and other office equipment


    Key Competencies:
    Leadership
    Customer Service
    Initiative
    Attention to Detail
    Communication

    US Pay Ranges

    $65,000 - $65,000 USD

    About Surgical Notes

    Surgical Notes is the premier ASC revenue cycle management and billing services partner.

    Our expert teams with ASC-specific experience provide scalable billing, transcription, coding, and document management services and solutions that fully integrate with all leading ASC practice management systems.

    The largest management companies and hundreds of ASCs that partner with Surgical Notes experience and benefit from immediate operational and financial improvements that exceed industry performance levels.


    Surgical Notes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Privacy Statement

    We use the personal information collected for the purpose of processing job applications, evaluating candidates for employment, and/or carrying out and supporting HR functions and activities We may share your personal information in connection with, or during negotiations of, any merger, sales of Company assets, or acquisition of a portion or of all of our business to another company.

    If you have any questions regarding this California Job Applicant Privacy Notice or our privacy practices, please contact us at
    #J-18808-Ljbffr
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