Service Specialist - Washington, United States - Epiq Systems, Inc.

Epiq Systems, Inc.

Verified Company

Washington, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

It's fun to work at a company where people truly believe in what they are doing

Job Description:

A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services.

Essential Job Responsibilities- Copy Services includes accurately producing copy, print and scan projects per written instruction.- Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance.- Complete large numbers of reprographics requests for black/white and color photocopies.

Operate production printers and copiers, including inputting jobprocessing settings and managing job queues.
Operate finishing equipment (3hole drills, bindery, laminating, folder, cutter, etc.). according to job ticket instructions.
Check document quality before, during, and after each production job.
Load copiers with paper and toner as needed.
Troubleshoot basic equipment problems, placing service calls when needed.
Handle sensitive and/or confidential documents and information.
Communicate with manager and client on job or deadline issues.

Qualifications & Requirements- High School Diploma or GED- Minimum of 1 year work experience in a customer services field in legal environment.- Ability to multitask with attention to detail- Ability to resolve issues with professionalism and tact- Ability to lift or move 40 lbs.

or greater- Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.- Ability to walk, bend, kneel, stand or sit for an extended period of time- Ability to work in a fast paced team environment.- Attention to detail with emphasis on detail and quality.- Ability to prioritize work to balance multiple and competing projects and deadlines.- Good verbal and written communication skills.

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Preferred Shift: 9am - 6pm M-F

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us